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Help... long running scripts have been crashing my browser for months now.

BJ
Posted

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/content/calendar-base-view.xml:198..... Not sure if they are all calendar scripts because I'm not always given any script info, just a non responding error message sometimes. I asked for help once before and tried what was suggested, as best I could, but I still have the aggravating problem just as often as ever. However, admittedly I'm not all that computer savy and am more of a user than I am a fixer. My browser is up-to-date and I also reloaded a new one recently. Add-ons are also disabled. Any help at all will be appreciated, thanks.

Long running scripts have been a constance daily occurrence every time I use my desktop computer since seems like forever. This is the latest one: chrome://calendar/content/calendar-base-view.xml:198..... Not sure if they are all calendar scripts because I'm not always given any script info, just a non responding error message sometimes. I asked for help once before and tried what was suggested, as best I could, but I still have the aggravating problem just as often as ever. However, admittedly I'm not all that computer savy and am more of a user than I am a fixer. My browser is up-to-date and I also reloaded a new one recently. Add-ons are also disabled. Any help at all will be appreciated, thanks.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

More Information

FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

The message: chrome://calendar/content/calendar-base-view.xml:198 means there is an error on line 198 of that script.

Do you use a calendar add-on or website?

The message: chrome://calendar/content/calendar-base-view.xml:198 means there is an error on line 198 of that script. Do you use a calendar add-on or website?

Question owner

Hi Fred.... I use website calendars, Google. I have add-ons disabled. I disabled the few I have several weeks ago but it hasn't helped any. Although I get the calendar errors, I also get a lot of "not responding" messages that doesn't tell me why it's not responding.....

Hi Fred.... I use website calendars, Google. I have add-ons disabled. I disabled the few I have several weeks ago but it hasn't helped any. Although I get the calendar errors, I also get a lot of "not responding" messages that doesn't tell me why it's not responding.....
FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Many site issues can be caused by corrupt cookies or cache. '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}

Question owner

Thanks for the advice Fred. I will do as you suggest and will get back to you as soon as I have some results. On a different note, I don't know if they are add-ons or not or if they might be connected to my problem or not, but I do keep the Bookmark and the Menu tool bars activated, where the Bookmark toolbar contains many links including a link to my Google calendars. Thanks again...

Thanks for the advice Fred. I will do as you suggest and will get back to you as soon as I have some results. On a different note, I don't know if they are add-ons or not or if they might be connected to my problem or not, but I do keep the Bookmark and the Menu tool bars activated, where the Bookmark toolbar contains many links including a link to my Google calendars. Thanks again...
FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

This will show us your system details. No Personal Information Is Collected.

Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Now in the Reply Box on the forum page, do a right-click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''
FredMcD
  • Top 10 Contributor
4334 solutions 60929 answers

Could it be that this is about the Lightning calendar and that you are on Thunderbird?

Could it be that this is about the Lightning calendar and that you are on Thunderbird?

Question owner

Not on computer much last few days. I don't know about the Lightning calendar in Thunderbird, except that I have never used it. But I tried your suggestions above and although I haven't used computer much since, so far so good...

Text from my clipboard: Had to place part of it in another reply because of the character limit on posts...

Name: Firefox Version: 71.0 Build ID: 20191202093317 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 OS: Windows_NT 10.0 Launcher Process: Enabled Multiprocess Windows: 1/1 Enabled by default Remote Processes: 6 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Firefox Features


Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org

Name: Web Compat Version: 6.4.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org

Remote Processes


Type: Web Content Count: 4 / 8

Type: Extension Count: 1

Type: GPU Count: 1

Extensions


Name: Amazon.com Version: 1.1 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Version: 1.0 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Version: 1.0 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Version: 1.0 Enabled: true ID: ebay@search.mozilla.org

Name: Google Version: 1.0 Enabled: true ID: google@search.mozilla.org

Name: Twitter Version: 1.0 Enabled: true ID: twitter@search.mozilla.org

Name: Wikipedia (en) Version: 1.0 Enabled: true ID: wikipedia@search.mozilla.org

Security Software


Type:

Type:

Type:

Graphics


Not on computer much last few days. I don't know about the Lightning calendar in Thunderbird, except that I have never used it. But I tried your suggestions above and although I haven't used computer much since, so far so good... Text from my clipboard: Had to place part of it in another reply because of the character limit on posts... Name: Firefox Version: 71.0 Build ID: 20191202093317 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 OS: Windows_NT 10.0 Launcher Process: Enabled Multiprocess Windows: 1/1 Enabled by default Remote Processes: 6 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days --------------------------------- Firefox Features ---------------- Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Web Compat Version: 6.4.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org Remote Processes ---------------- Type: Web Content Count: 4 / 8 Type: Extension Count: 1 Type: GPU Count: 1 Extensions ---------- Name: Amazon.com Version: 1.1 Enabled: true ID: amazondotcom@search.mozilla.org Name: Bing Version: 1.0 Enabled: true ID: bing@search.mozilla.org Name: DuckDuckGo Version: 1.0 Enabled: true ID: ddg@search.mozilla.org Name: eBay Version: 1.0 Enabled: true ID: ebay@search.mozilla.org Name: Google Version: 1.0 Enabled: true ID: google@search.mozilla.org Name: Twitter Version: 1.0 Enabled: true ID: twitter@search.mozilla.org Name: Wikipedia (en) Version: 1.0 Enabled: true ID: wikipedia@search.mozilla.org Security Software ----------------- Type: Type: Type: Graphics --------

Modified by BJ

Question owner

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(adapter LUID: 0000000000008778) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL
FredMcD
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4334 solutions 60929 answers

BJ said

I haven't used computer much since, so far so good...

Keep us posted.

''BJ [[#answer-1276090|said]]'' <blockquote> I haven't used computer much since, so far so good... </blockquote> Keep us posted.

Question owner

Will do Fred. I plan to be back on it again fairly often starting again tomorow. I'm laid up right now with a bad back so I have been wasting my time away between Facebook and a couple of military history sites I visit that's full of articles I enjoy reading... I've suffered this problem with this browser for several months now. Started to dump it several times for a different one. But I didn't. Just kept trying to fix it, and kept cussin'..

Will do Fred. I plan to be back on it again fairly often starting again tomorow. I'm laid up right now with a bad back so I have been wasting my time away between Facebook and a couple of military history sites I visit that's full of articles I enjoy reading... I've suffered this problem with this browser for several months now. Started to dump it several times for a different one. But I didn't. Just kept trying to fix it, and kept cussin'..

Question owner

Hey Fred. Just wanted to give you an update on my problem. Although it's not happening quiet as often as it was before I followed all your suggestions, I still have the aggravating Firefox non responsive and long running script problem. There is definitely something that is causing my problem because if all Mozzilla Firefox browsers were working like mine no one would be using them. Luckily I'm not using mine for business purposes or I would already have been forced to make a change. I've used Internet Explorer and Google's Chrome in the past but prefer FireFox and really have no desire to return to either one of those. But it sure would be nice to be able to use the net without having long freeze ups and reboots everyday while using FireFox.

I also wanted to say once again thanks for taking the time to try to help me get my browser smoothed out and working properly again. But unfortunately it's looking more and more like FireFox may never again work  properly for me...
Hey Fred. Just wanted to give you an update on my problem. Although it's not happening quiet as often as it was before I followed all your suggestions, I still have the aggravating Firefox non responsive and long running script problem. There is definitely something that is causing my problem because if all Mozzilla Firefox browsers were working like mine no one would be using them. Luckily I'm not using mine for business purposes or I would already have been forced to make a change. I've used Internet Explorer and Google's Chrome in the past but prefer FireFox and really have no desire to return to either one of those. But it sure would be nice to be able to use the net without having long freeze ups and reboots everyday while using FireFox. I also wanted to say once again thanks for taking the time to try to help me get my browser smoothed out and working properly again. But unfortunately it's looking more and more like FireFox may never again work properly for me...
FredMcD
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4334 solutions 60929 answers

Can you post the full error messages you are getting?


I came across this; . JavaScript Errors Windows

JavaScript errors may be caused by a corrupt registry entry. Use a good registry repair program. You can also try this;

Click on the start button (windows logo on Vista). In the search field type cmd. Right click on that icon then select Run as Administrator.

One of these commands should work on your system.

regsvr32 jscript.dll regsvr32 VBscript.dll • Source http://answers.microsoft.com

(A message should appear confirming that the process was successful) You may need to restart the PC after you are done..

Can you post the full error messages you are getting? I came across this; . JavaScript Errors Windows JavaScript errors may be caused by a corrupt registry entry. Use a good registry repair program. You can also try this; Click on the start button (windows logo on Vista). In the search field type '''cmd.''' Right click on that icon then select '''Run as Administrator.''' One of these commands should work on your system. '''regsvr32 jscript.dll''' '''regsvr32 VBscript.dll''' • Source http://answers.microsoft.com (A message should appear confirming that the process was successful) You may need to restart the PC after you are done..

Question owner

Hey Fred. I don't guess I'm smart enough to follow your latest instructions because when I type cmd into run it takes me straight to the black screen and doesn't give me an option to click on an icon or Run as an Admin. As far as error messages are concerned, the only one's I ever see are concerning a long running calendar script, plus I get the a non-responsive message at times. I But I did go in and disabled the Lightning calendar and I don't "think" I've had a long running calendar script since. But I have several others that the browser doesn't give me the option to identify. My browser froze up today and took 15 minutes before it started working again. It wouldn't even let me use the Task Manager to clear the current tasks... Then after it unfroze it was so slow I had to reboot. But a corrupt registry key might indeed be causing a java script problem which is causing my browser problem. But unfortunately, so far I haven't figured out how to check it out then fix it if necessary... But I'm gonna keep at it...

Hey Fred. I don't guess I'm smart enough to follow your latest instructions because when I type cmd into run it takes me straight to the black screen and doesn't give me an option to click on an icon or Run as an Admin. As far as error messages are concerned, the only one's I ever see are concerning a long running calendar script, plus I get the a non-responsive message at times. I But I did go in and disabled the Lightning calendar and I don't "think" I've had a long running calendar script since. But I have several others that the browser doesn't give me the option to identify. My browser froze up today and took 15 minutes before it started working again. It wouldn't even let me use the Task Manager to clear the current tasks... Then after it unfroze it was so slow I had to reboot. But a corrupt registry key might indeed be causing a java script problem which is causing my browser problem. But unfortunately, so far I haven't figured out how to check it out then fix it if necessary... But I'm gonna keep at it...
FredMcD
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4334 solutions 60929 answers

Follow the instructions I posted.

Follow the instructions I posted.

Question owner

I followed your registry instructions Fred and my system accepted the first of the 2 files you sent then I rebooted my computer. So I never tried the other one. But the one I loaded didn't make a difference.

On another note I have noticed the longer my computer is on without shutting it off or rebooting it the more prevalent my problem becomes. Also if I leave my computer on all day or all night with my browser idle with any tabs open, when I go back to it I start out getting so many "Mozilla isn't responding" and "long running script" messages that I am forced to reboot my computer. Then if I use it several straight hours during the day or night it gets so slow and freezes up I end up having to reboot while I'm trying to use it.

So is it possible that something could be running in the background using up most all my memory and that's what isn't allowing my browser to work correctly? That line of thinking may be laughable to those in the know but at this point with my limited knowledge I'm grabbing at straws because I know I don't have the ability to get this aggravating, hair pulling, wall kicking, problem figured out on my own. :)

I followed your registry instructions Fred and my system accepted the first of the 2 files you sent then I rebooted my computer. So I never tried the other one. But the one I loaded didn't make a difference. On another note I have noticed the longer my computer is on without shutting it off or rebooting it the more prevalent my problem becomes. Also if I leave my computer on all day or all night with my browser idle with any tabs open, when I go back to it I start out getting so many "Mozilla isn't responding" and "long running script" messages that I am forced to reboot my computer. Then if I use it several straight hours during the day or night it gets so slow and freezes up I end up having to reboot while I'm trying to use it. So is it possible that something could be running in the background using up most all my memory and that's what isn't allowing my browser to work correctly? That line of thinking may be laughable to those in the know but at this point with my limited knowledge I'm grabbing at straws because I know I don't have the ability to get this aggravating, hair pulling, wall kicking, problem figured out on my own. :)
FredMcD
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4334 solutions 60929 answers

I called for more help.

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

I called for more help. Start your '''Computer''' in safe mode with network support. Then start Firefox. Try '''Secure''' websites. Is the problem still there? http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Question owner

My desktop computer has been on and in safe mode now for 24 straight hours Fred. Out of that 24 hours, I used it 7 hours last night, left it on all night with 3 open tabs and have used it off and on for the last 13 hours today (Saturday). It is smoother and faster than it's been in a long time plus so far I haven't had any Mozilla non responsive nor long running script error messages, which has really been nice considering the aggravation I've been going through because of the number of slowdowns and freeze ups I've been receiving along with those 2 error messages for so long. If Facebook videos and Gif file plus videos on some other sites worked I'd just leave it in safe mode. YouTube videos still work but videos on some other random sites and those in most news and sports articles aren't working in safe mode. My question is; how much longer do you think I need to run it in safe mode?

My desktop computer has been on and in safe mode now for 24 straight hours Fred. Out of that 24 hours, I used it 7 hours last night, left it on all night with 3 open tabs and have used it off and on for the last 13 hours today (Saturday). It is smoother and faster than it's been in a long time plus so far I haven't had any Mozilla non responsive nor long running script error messages, which has really been nice considering the aggravation I've been going through because of the number of slowdowns and freeze ups I've been receiving along with those 2 error messages for so long. If Facebook videos and Gif file plus videos on some other sites worked I'd just leave it in safe mode. YouTube videos still work but videos on some other random sites and those in most news and sports articles aren't working in safe mode. My question is; how much longer do you think I need to run it in safe mode?

Modified by BJ

FredMcD
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4334 solutions 60929 answers

This means another program on your system is causing issues. As a test, disable your protection programs.

This means another program on your system is causing issues. As a test, disable your protection programs.
cor-el
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17757 solutions 160593 answers

Are you sure that this is about Firefox and not about Thunderbird ?

Are you sure that this is about Firefox and not about Thunderbird ?

Question owner

OK Fred. I disabled my anti virus program and will leave it disabled and leave my computer on until morning then see if I my browser is so slow that I'll have to reboot like usual plus still giving me Mozilla non responsive messages...

OK Fred. I disabled my anti virus program and will leave it disabled and leave my computer on until morning then see if I my browser is so slow that I'll have to reboot like usual plus still giving me Mozilla non responsive messages...