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Can't click log in on pandora (Flash Block?)

Posted

So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this) and Ive tried both turning flash off (pandora cant play without it apparently) and allowing everything from the Firefox options menu and its still saying its detecting a flash block.

So when i go to click log in on pandora (desktop website) nothing happens. I ran a diagnostic and it said it detected a "Flash Block" (first time ever hearing about this) and Ive tried both turning flash off (pandora cant play without it apparently) and allowing everything from the Firefox options menu and its still saying its detecting a flash block.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • Firefox 69.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0
  • Support URL: https://support.mozilla.org/1/firefox/69.0.1/WINNT/en-US/

Extensions

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Bing Homepage and Search Engine 1.0.3.6 ({a07b7886-3015-4959-9a88-4273860edd6d})
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  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • Easy Youtube Video Downloader Express 16.0 ({b9acf540-acba-11e1-8ccb-001fd0e08bd4})
  • eBay 1.0 (ebay@search.mozilla.org)
  • Firefox Color 2.1.5 (FirefoxColor@mozilla.com)
  • FurAffinity Extender 3.2.2 (faextender@neocodenetworks.com)
  • Google 1.0 (google@search.mozilla.org)
  • Honey 11.6.3 (jid1-93CWPmRbVPjRQA@jetpack)
  • hotfix-update-xpi-intermediate 1.0.6 (hotfix-update-xpi-intermediate@mozilla.com)
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  • New Tab Override 14.3.0 (newtaboverride@agenedia.com)
  • Stylish - Custom themes for any website 3.1.8 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
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  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
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  • Greasemonkey 4.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • Tab Suspender 3.5.0 (tabsuspender@michalewiczpiotr) (Inactive)

Javascript

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Graphics

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  • driverDate: 9-5-2019
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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.21dccd386996)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000001093f) EGL_VERSION: 1.4 (ANGLE 2.1.0.21dccd386996) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11
  • windowUsingAdvancedLayers: True

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4266 solutions 59808 answers

With the newest Firefox, the option for flash set to Always Allow was removed.

https://support.mozilla.org/en-US/forums/support-forum-contributors/713656 Filed a Bug Report - Please vote: Users complaining of removing Always Allow for flash player

With the newest Firefox, the option for flash set to '''Always Allow''' was removed. https://support.mozilla.org/en-US/forums/support-forum-contributors/713656 Filed a Bug Report - Please vote: Users complaining of removing Always Allow for flash player
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FredMcD
  • Top 10 Contributor
4266 solutions 59808 answers

In a private message, Sin Shadow Fox said;

so i finally got v70 but i still cant login to pandora


Please make your responses here in the forum. I called for more help.

In a private message, Sin Shadow Fox said; so i finally got v70 but i still cant login to pandora Please make your responses here in the forum. I called for more help.
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Still cannot log into pandora even on v70

Still cannot log into pandora even on v70
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KayeshAbhi 0 solutions 9 answers

Firefox blocks Flash on the following sites:

   Websites that are embedded in other websites.
   Sites that use plugins unnecessarily. If a popular website does not need Flash to work properly, Flash will be automatically blocked in order to give you a faster and better browsing experience.
Firefox blocks Flash on the following sites: Websites that are embedded in other websites. Sites that use plugins unnecessarily. If a popular website does not need Flash to work properly, Flash will be automatically blocked in order to give you a faster and better browsing experience.
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alahakoonmewni 0 solutions 6 answers

Reboot the device by shutting it down entirely, then turn it back on and try Pandora again. Uninstall, then reinstall the app*

Reboot the device by shutting it down entirely, then turn it back on and try Pandora again. Uninstall, then reinstall the app*
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alahakoonmewni said

Reboot the device by shutting it down entirely, then turn it back on and try Pandora again. Uninstall, then reinstall the app*

What app? my computer cant use apps.

''alahakoonmewni [[#answer-1262102|said]]'' <blockquote> Reboot the device by shutting it down entirely, then turn it back on and try Pandora again. Uninstall, then reinstall the app* </blockquote> What app? my computer cant use apps.
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FredMcD
  • Top 10 Contributor
4266 solutions 59808 answers

Apps are programs,

Reboot the computer.

Apps are programs, Reboot the computer.
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FredMcD said

Apps are programs, Reboot the computer.

I was trying to coyly tell alahakoonmewni i run windows 7 not windows 10

''FredMcD [[#answer-1262241|said]]'' <blockquote> Apps are programs, Reboot the computer. </blockquote> I was trying to coyly tell alahakoonmewni i run windows 7 not windows 10
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cor-el
  • Top 10 Contributor
  • Moderator
17565 solutions 158875 answers

The Shockwave Flash plugin has a setting in its Options/Preferences window (about:addons -> Plugins -> Shockwave Flash plugin) to "Block dangerous and intrusive Flash content" that is enabled by default.

The Shockwave Flash plugin has a setting in its Options/Preferences window (about:addons -> Plugins -> Shockwave Flash plugin) to "Block dangerous and intrusive Flash content" that is enabled by default.
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cor-el said

The Shockwave Flash plugin has a setting in its Options/Preferences window (about:addons -> Plugins -> Shockwave Flash plugin) to "Block dangerous and intrusive Flash content" that is enabled by default.

i already turned that off

''cor-el [[#answer-1262480|said]]'' <blockquote> The Shockwave Flash plugin has a setting in its Options/Preferences window (about:addons -> Plugins -> Shockwave Flash plugin) to "Block dangerous and intrusive Flash content" that is enabled by default. </blockquote> i already turned that off
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Dinushi Dhananjani
  • Top 25 Contributor
3 solutions 173 answers

[[pandora help|https://www.pandora.com/ ]]

If you're still having issues using Pandora in Firefox, try the following steps:

  1. update your firefox browser
  1. Clear your Cookies, Cache, and History
  1. Disable Adblock, Flashblock, and NoScript Extensions or allow pandora.com within them.
  1. Make sure you are accepting cookies from Pandora using the following instructions
  1. If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
  1. Try opening Pandora in an alternative browser like Chrome to see if you have any more luck.
  1. if the issue persists, try rebooting your computer and returning to https://www.pandora.com/
[[pandora help|https://www.pandora.com/ ]] If you're still having issues using Pandora in Firefox, try the following steps: # update your firefox browser # Clear your Cookies, Cache, and History # Disable Adblock, Flashblock, and NoScript Extensions or allow [[|pandora.com]] within them. # Make sure you are accepting cookies from Pandora using the following instructions # If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue. # Try opening Pandora in an alternative browser like Chrome to see if you have any more luck. # if the issue persists, try rebooting your computer and returning to [http://example.com https://www.pandora.com/]
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Dinushi Dhananjani said

[[pandora help|https://www.pandora.com/ ]] If you're still having issues using Pandora in Firefox, try the following steps:
  1. update your firefox browser
  1. Clear your Cookies, Cache, and History
  1. Disable Adblock, Flashblock, and NoScript Extensions or allow pandora.com within them.
  1. Make sure you are accepting cookies from Pandora using the following instructions
  1. If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue.
  1. Try opening Pandora in an alternative browser like Chrome to see if you have any more luck.
  1. if the issue persists, try rebooting your computer and returning to https://www.pandora.com/
  1. Firefox Quantum 70.0.1 (64-bit).
  1. Cleared Cookies, Cache, and History.
  1. I disabled uBlock Origin, I don't know how to disable or turn off Flashblock (which is the whole reason i am here.), and i don't even know what a NoScript Extension is.
  1. I'm accepting cookies from all sites including Pandora.
  1. Does Spybot – Search & Destroy 2 even have a website whitelist?
  1. I don't have any other browsers (and don't plan to).
  1. I've already rebooted my computer several times.

still cant log in to pandora.

''Dinushi Dhananjani [[#answer-1262696|said]]'' <blockquote> [[pandora help|https://www.pandora.com/ ]] If you're still having issues using Pandora in Firefox, try the following steps: # update your firefox browser # Clear your Cookies, Cache, and History # Disable Adblock, Flashblock, and NoScript Extensions or allow [[|pandora.com]] within them. # Make sure you are accepting cookies from Pandora using the following instructions # If you are using an internet firewall or anti-virus program, it could be blocking portions of our site. Try allowing access to www.pandora.com within those programs, and then try visiting our site again. If this doesn't help, then try disabling such programs entirely as a test to see if this affects your issue. # Try opening Pandora in an alternative browser like Chrome to see if you have any more luck. # if the issue persists, try rebooting your computer and returning to [http://example.com https://www.pandora.com/] </blockquote> # Firefox Quantum 70.0.1 (64-bit). # Cleared Cookies, Cache, and History. # I disabled uBlock Origin, I don't know how to disable or turn off Flashblock (which is the whole reason i am here.), and i don't even know what a NoScript Extension is. # I'm accepting cookies from all sites including Pandora. # Does Spybot – Search & Destroy 2 even have a website whitelist? # I don't have any other browsers (and don't plan to). # I've already rebooted my computer several times. still cant log in to pandora.

Modified by Sin Shadow Fox

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Senali Madawala
  • Top 25 Contributor
1 solutions 150 answers

Open Pandora in your web browser.

For AdBlock:

  01. Click the icon.
  02.Click Don't run on pages on this domain near the bottom of the drop-down menu.
  03.Adjust the pages on which AdBlock is disabled. Click and drag the Site slider right to allow ads on Pandora.
  04.Click Exclude in the bottom-right corner of the window.
Open Pandora in your web browser. For AdBlock: 01. Click the icon. 02.Click Don't run on pages on this domain near the bottom of the drop-down menu. 03.Adjust the pages on which AdBlock is disabled. Click and drag the Site slider right to allow ads on Pandora. 04.Click Exclude in the bottom-right corner of the window.
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Senali Madawala please read the thread before posting. adblock has already been disabled.

Senali Madawala please read the thread before posting. adblock has already been disabled.
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So I've updated to v 71.0 and i still cant log into pandora

So I've updated to v 71.0 and i still cant log into pandora
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jscher2000
  • Top 10 Contributor
8783 solutions 71823 answers

Hi Sin Shadow Fox, what happens when you try to log in?

For example, let's say you start on the sign-in page here:

https://www.pandora.com/account/sign-in

Do you get a specific error message? Site navigates away and comes back again? Button's disabled? Something else?

Hi Sin Shadow Fox, what happens when you try to log in? For example, let's say you start on the sign-in page here: https://www.pandora.com/account/sign-in Do you get a specific error message? Site navigates away and comes back again? Button's disabled? Something else?
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Question owner

I put in my login information and click the log in button . . . . but nothing happens.

I put in my login information and click the log in button . . . . but nothing happens.
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jscher2000
  • Top 10 Contributor
8783 solutions 71823 answers

If you put incorrect information, do you get the red error bar? (I don't have an account, so I get that.)

If you put incorrect information, do you get the red error bar? (I don't have an account, so I get that.)
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cor-el
  • Top 10 Contributor
  • Moderator
17565 solutions 158875 answers

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check in the Web Console what content is blocked


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content. *make sure your extensions and filters are updated to the latest version *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. *click the shield icon for more details and possibly disable the protection You can check in the Web Console what content is blocked *"3-bar" menu button or Tools -> Web Developer *https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop ---- You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *hold down the Shift key and left-click the Reload button *press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *press "Command + Shift + R" (Mac) Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" for websites that cause problems: *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Manage Data "Clear the Cache": *Options/Preferences -> Privacy & Security<br>Cookies and Site Data -> Clear Data -> Cached Web Content: Clear Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
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jscher2000 said

If you put incorrect information, do you get the red error bar? (I don't have an account, so I get that.)

no red error bar, no message, no indication that anything is wrong other than the fact that it just wont change in any way which is how i got to the page that mentions something about a "flash block" (noted in attached image).

''jscher2000 [[#answer-1271025|said]]'' <blockquote> If you put incorrect information, do you get the red error bar? (I don't have an account, so I get that.) </blockquote> no red error bar, no message, no indication that anything is wrong other than the fact that it just wont change in any way which is how i got to the page that mentions something about a "flash block" (noted in attached image).
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