Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Firefox crashing on shutdown

  • 2 תגובות
  • 1 has this problem
  • 5 views
  • תגובה אחרונה מאת David

David
David
more options

Firefox almost always crashes on closing. If I reopen firefox within a couple mins of closing it tells me it can't open because it is already running. If I leave it closed usually after several mins I get a notification that it has crashed. I've tried disabling all add ons/refresh/disabling sync etc. with no luck so just trying to see if anyone has any ideas on possible culprits. This is on multiple Win 10 machines, can post more crash reports later tonight. My other system it happens every single time I close it.

bp-a4bda36f-0ac5-4c10-90ee-170c90190822 bp-7fecd1bd-e6f0-46cf-acc8-f2ec10190822

Firefox almost always crashes on closing. If I reopen firefox within a couple mins of closing it tells me it can't open because it is already running. If I leave it closed usually after several mins I get a notification that it has crashed. I've tried disabling all add ons/refresh/disabling sync etc. with no luck so just trying to see if anyone has any ideas on possible culprits. This is on multiple Win 10 machines, can post more crash reports later tonight. My other system it happens every single time I close it. bp-a4bda36f-0ac5-4c10-90ee-170c90190822 bp-7fecd1bd-e6f0-46cf-acc8-f2ec10190822

כל התגובות (2)

philipp
philipp
  • Moderator
more options

hi david, are you using firefox sync? also, please open about:support once and hit the "verify integrity" button in the places database section once - what's the output there?

David
David Question owner
more options

Yes, using sync, likely why it's happening across machines. Even when I stop syncing the problem files have probably already synced. On this machine I had an exception on a favicons.sqlite file. I'll check on my more problematic browser later tonight too and paste the results, but removing that file has cleared up the issue on this machine so far and integrity check is clean on here now. Thanks!