חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My antivirus program is telling me that Mozilla is giving me a trojan every time I open Firefox for the first time. What to do?

  • 1 תגובה
  • 1 has this problem
  • 1 view
  • תגובה אחרונה מאת FredMcD

more options

Recently, every time I open Firefox for the first time after starting my computer, I get a message from my anti-virus program, Bitdefender, that Mozilla is trying to infect my computer with a Trojan (see file below). Each time I delete it. This has never happened before, and I have not had any trouble with Bitdefender before either. Is there a way to stop this Trojan from recurring?

Thank you?

Recently, every time I open Firefox for the first time after starting my computer, I get a message from my anti-virus program, Bitdefender, that Mozilla is trying to infect my computer with a Trojan (see file below). Each time I delete it. This has never happened before, and I have not had any trouble with Bitdefender before either. Is there a way to stop this Trojan from recurring? Thank you?

כל התגובות (1)

more options

Soretta said

(see file below)

Please include the file link.

Did you get your Firefox from Mozilla?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.