חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer crashes with an APC Index Mismatch code when updating firefox from v 66.0 to 66.01

  • 1 תגובה
  • 1 has this problem
  • 3 views
  • תגובה אחרונה מאת FredMcD

more options

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop code. When I log into firefox I get a page offering a down load of firefox quantum which I already have. Sometimes when open firefox I get a dialog box asking permission to update firefox. Clicking yes results in a blue screen crash with the APC index mismatch stop code. My operating system is Windows 10 home 64 bit. I can use firefox if I don't attempt the update but would like to have the latest features. Should I perform the offered download? Is there another solution.\?

I have firefox quantum v66.0 (64 bit). When I check for updates under help/about an update download begins but then my computer crashes with an APC Index Mismatch stop code. When I log into firefox I get a page offering a down load of firefox quantum which I already have. Sometimes when open firefox I get a dialog box asking permission to update firefox. Clicking yes results in a blue screen crash with the APC index mismatch stop code. My operating system is Windows 10 home 64 bit. I can use firefox if I don't attempt the update but would like to have the latest features. Should I perform the offered download? Is there another solution.\?

כל התגובות (1)

more options

https://www.bing.com/search?q=APC%20Index%20Mismatch%20stop%20code

You may have to update the drivers on your system.

השתנתה ב־ על־ידי FredMcD