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Firefox crashes

  • 12 תגובות
  • 4 have this problem
  • 170 views
  • תגובה אחרונה מאת John99

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Firefox 48.0.1 crashes when I click on an Internet Shortcut for Facebook and Meraki Dashboard. I can open Facebook and it doesn't crash when I am in Firefox and enter facebook.com in the address bar. ONly from a shortcut.

I have 24GBRAM on Windows 10 Pro. All other URL's seem fine. I have disabled hardware acceleration, updated Flash Player, tried safe mode but nothing helps.

פתרון נבחר

great :))

Read this answer in context 👍 1

כל התגובות (12)

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Can you explain what Meraki is in relation to this problem.

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The only relation is that Firefox crashes when I go to Meraki from a shortcut. The particular Meraki page lists all AP's that I have installed for a client.

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Whatever Meraki is it may be a fault with that.

As for facebook being ok when typed in but not from a shortcut then possibly something is wrong with the shortcut or bookmark used. Shortcuts can be corupted or may include additional parameters which may not be current. Often a shorcut's properties may be discovered from right click options and examining its properties.

Just make a new simple shortcut that is facebook.com


Forum Note - info downthread

  • Crash report bp-b0c63dfb-edcb-4125-8a76-9cf232160822
  • Crash Signature: AppendCSPFromHeader
  • Bug 1273364 RESOLVED FIXED Crash in AppendCSPFromHeader due to null csp

השתנתה ב־ על־ידי John99

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Thanks for the suggestion. I have tried that already and it still crashes. I don't have this issue with Chrome or IE so there must be something about the 2 pages that crash that FF doesn't like. Very frustrating because if I go to these pages from an email link, everything is fine. It's the shortcut that for some reason is a problem.

השתנתה ב־ על־ידי roban

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could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

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Thank you:

b0c63dfb-edcb-4125-8a76-9cf232160822 bfcc8e14-1ab0-4d8b-85b8-810ec2160821 61e9f48f-640e-4244-bedb-7ded12160821 473cee65-588e-4e03-80d4-946322160819 473cee65-588e-4e03-80d4-946322160819

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thanks, it looks like this bug is going to be fixed again in firefox 49, whichyou can try as beta atm: https://www.mozilla.org/firefox/channel/#beta

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Wow. Thank you very much. At least it's not my config. I'll download the beta and post my findings.

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Yes, that fixed it. I am very much appreciative of your advice and help.

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פתרון נבחר

great :))

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Using 49.0b7 version which solved the Facebook page issue. So, now a blank tab opens along with the FB page. Any idea how to not have this happen? I have reset FF to no avail.

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Hi again roban, It is probably best to open a separate new question about that problem, but post back here once you have one so in order that we may follow and find it.

Please give full details of what you do that results in this problem being seen.