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After Firefox update, PDFs will not open; forces a save instead

  • 2 תגובות
  • 3 have this problem
  • 7 views
  • תגובה אחרונה מאת KrissF

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There is no fluidity in using PDFs in Firefox after a major update. Now, I am forced to save every PDF somewhere before I can view it. PLease tell me what I need to do to get back the functioning features of Adobe that I once had. The fault is not with Adobe because I had them help me with this. And all works fine in Chrome, which I hate to use. Please advise. thank you!

There is no fluidity in using PDFs in Firefox after a major update. Now, I am forced to save every PDF somewhere before I can view it. PLease tell me what I need to do to get back the functioning features of Adobe that I once had. The fault is not with Adobe because I had them help me with this. And all works fine in Chrome, which I hate to use. Please advise. thank you!

פתרון נבחר

Hi

I should be able to help with this:

  1. In Firefox, type about:preferences#applications in the address bar.
  2. In the table, look for Portable Document Format (PDF) and change the selection to the right of it to the option you require (such as Preview in Firefox).
  3. You can then close that tab.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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פתרון נבחר

Hi

I should be able to help with this:

  1. In Firefox, type about:preferences#applications in the address bar.
  2. In the table, look for Portable Document Format (PDF) and change the selection to the right of it to the option you require (such as Preview in Firefox).
  3. You can then close that tab.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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Thank you so much for taking the time to answer with your suggestion. It is so funny how I decided to investigate the situation myself, even though I am not to tech savvy. I went to Menu, Options, Applications and found that Portable Document Format (PDF) was disabled, and all I did was change the setting to: Use Adobe Acrobat Reader DC (default). I subscribe to DC and somehow when Adobe and Firefox both did updates the setting was cross-wired. All works well now. And, I so appreciate your coming to my rescue just the same!! Thank you!