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Facebook is not displaying correctly in Firefox... just happened today. Displays in Safari and ipad fine.

  • 4 תגובות
  • 4 have this problem
  • 38 views
  • תגובה אחרונה מאת calicosun

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Facebook seems to be broken on Firefox... was working fine last night. What can I do to sort this out please?

Facebook seems to be broken on Firefox... was working fine last night. What can I do to sort this out please?
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כל התגובות (4)

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What security software do you have?

It is possible that security software is blocking CSS files.

There is security software like Avast and Kaspersky that intercept secure connections and send their own certificate or otherwise block content.

You can check the log in the Web Console for error messages and the Network Monitor (Firefox/Tools > Web Developer) to see if content fails to load or is possibly blocked.

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.

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It is now working. Not sure how/why - went out for a few hours came home and it was working fine. Definitely would not have been security software.

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Might have been a cache issue.

If it happens again then try to reload and bypass the cache.

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Command + Shift + R" (Mac)
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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Thank you! I'll try that if it happens again. I did try clearing the cache but not the reload and bypass approach. The other thing that was weird was that the links etc didn't seem to work either. Anyway, it's working now!