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נפתרה Archived

Upgraded to ver 38.1.0 - now cannot read my messages in the message pane - blank SOLVED caused by older version of Conversations addons (bug 1174765)

AtreidesGroup

Hi,

Last night Thunderbird performed an upgrade to Ver 38.1.0.

Upon checking my messages this morning I am unable to read any messages new or old in the message pane. It is blank?

Any ideas please.

Regards,

Ray

Hi, Last night Thunderbird performed an upgrade to Ver 38.1.0. Upon checking my messages this morning I am unable to read any messages new or old in the message pane. It is blank? Any ideas please. Regards, Ray

השתנתה ב־ על־ידי Wayne Mery

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פתרון נבחר

It's odd that Thunderbird did not inform you a newer version is available. 2.9.1 https://addons.mozilla.org/en-us/thunderbird/addon/gmail-conversation-view

כל התגובות (5)

What happens if you start thunderbird in safe mode?? See Help | restart

Hi Wayne,

Whilst waiting I found another thread that advised turning off extensions.

Luckily I only use 3 or so.

The extension causing the problem turned out to be 'Thunderbird Conversations 2.8.1'. When I disable this all is back to normal. I think that I can live without that extension but not without my email!

Thanks for your help.

Regards,

Ray

פתרון נבחר

It's odd that Thunderbird did not inform you a newer version is available. 2.9.1 https://addons.mozilla.org/en-us/thunderbird/addon/gmail-conversation-view

Hi Wayne,

Thanks for continuing with this issue.

I followed your links and have re-downloaded the latest version of 'Conversations' (Ver 2.9.1.).

Now I have the 'Conversations' function back and I can read my emails. My Email life is back as it should be again!

Thanks again and I am happy to now close this thread.

Regards,

Ray