X
Tap here to go to the mobile version of the site.

Support Forum

How do I get rid of Chat Video(2YourFace) out my FF brouser it's not installed only in my Brouser.

Posted

I try to get rid of it but it keeps returning

I try to get rid of it but it keeps returning
Attached screenshots

Additional System Details

Installed Plug-ins

  • Shockwave Flash 17.0 r0
  • Google Update
  • Shockwave Flash 16.0 r0
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
  • Plug-in for detecting Nero Kwik Media.
  • VLC media player Web Plugin 2.1.3
  • 5.1.30514.0
  • WinZip Courier Plugin for Mozilla Firefox
  • GEPlugin
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.7.0.15362
  • HP Active Check Plugin
  • HP Pit Plugin
  • HP Product Detection Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • Windows Activation Technologies Plugin for Mozilla

Application

  • Firefox 33.1.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.1.1/WINNT/en-US/

Extensions

  • 1-Click Dailymotion Video Downloader 1.0.6 (DailymotionVideoDownloader@PeterOlayev.com)
  • Adblock Plus 2.6.8 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add-on Compatibility Reporter 2.0.5 (compatibility@addons.mozilla.org)
  • Add-on Update Checker 2.11 ({891f0410-aaa2-11e0-9f1c-0800200c9a66})
  • Auto-Sort Bookmarks 2.7 (sortbookmarks@bouanto)
  • Autofill Forms 1.0.3 (autofillForms@blueimp.net)
  • BlockSite Plus 1.1 ({6d43fee4-72e7-4290-b75a-b898e4f4676d})
  • Blur (Formerly DoNotTrackMe) 4.5.1334 (donottrackplus@abine.com)
  • Broadband Speed Test and Diagnostics 1.2.5 (speedtest@gotomyhelp.com)
  • Classic Theme Restorer 1.3.0 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Classic Toolbar Buttons 1.4.6 (CSTBB@NArisT2_Noia4dev)
  • Click&Clean 4.1 (clickclean@hotcleaner.com)
  • Copy To WordPerfect Lightning 1.0.8 (copytolightning@corel.com)
  • Custom Buttons 0.0.5.8 (custombuttons@xsms.org)
  • DivX Web Player 2.0.2.039 (DivXWebPlayer@divx.com)
  • Download Manager Tweak 1.0.8 ({F8A55C97-3DB6-4961-A81D-0DE0080E53CB})
  • Download YouTube Videos as MP4 1.8.1 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • DownThemAll! 2.0.18 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Element Hiding Helper for Adblock Plus 1.3.2 (elemhidehelper@adblockplus.org)
  • Fasterfox 3.9.811 ({c36177c0-224a-11da-8cd6-0800200c9a91})
  • FEBE 8.3 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • FireDownload 3.2.0 (firedownload@mozilla.org)
  • Flash and Video Download 1.68 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • Flash Video Downloader - YouTube HD Download [4K] 7.2.0 (artur.dubovoy@gmail.com)
  • FlashGot 1.5.6.12 ({19503e42-ca3c-4c27-b1e2-9cdb2170ee34})
  • Get Mail Plus 3.4.10 (getmail@webdesigns.ms11.net)
  • Go To Google 0.20 ({BCC877E7-7F3F-4632-8338-DAEE4475DE35})
  • Google Translate It 0.1.2 (jid0-T5rLBR2f2bw85B4AYMBuRUyNBYI@jetpack)
  • HP Detect 1.0.28.1 ({ab91efd4-6975-4081-8552-1b3922ed79e2})
  • IE View 1.5.6 ({6e84150a-d526-41f1-a480-a67d3fed910d})
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • Lightshot (screenshot tool) 4.6.8 ({394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B})
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0})
  • NetVideoHunter 1.17 (netvideohunter@netvideohunter.com)
  • Nightly Tester Tools 3.7 ({8620c15f-30dc-4dba-a131-7c5d20cf4a29})
  • NoUn Buttons 1.1.4.1 ({99f30549-35d4-11d9-8a2a-396c6e707e82})
  • Old Default Image Style 3.0.6 (olddefaultimagestyle@dagger2-addons.mozilla.org)
  • OneClickDownloader 1.3 (OneClickDownload@OneClickDownload.com)
  • Print / Print Preview (Update) 0.7.7 (printprintpreview-andrewsfirefoxextensions@gmail.com)
  • Print Edit 15.4 (printedit@DW-dev)
  • Redirect Bypasser 1.7 (redirectbypasser@moonlight21.com)
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • Social Video Chat 1.2 (support@6point7.com)
  • Speed DNS 0.2 (speeddns@gmail.com)
  • Tab Scope 1.6.1 (tabscope@xuldev.org)
  • Toolbar Buttons 1.0.2 ({03B08592-E5B4-45ff-A0BE-C1D975458688})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Turn Off the Lights 3.1.0.8 (stefanvandamme@stefanvd.net)
  • Tweak Network 1.8 ({DAD0F81A-CF67-4eed-98D6-26F6E47274CA})
  • Updated Ad Blocker for Firefox 11+ 0.7.7 ({4DC70064-89E2-4a55-8FC6-E8CDEAE3618C})
  • Yahoo Mail Button 1.1 ({c9b4529a-eeba-4e48-976e-f3d3f9026e04})
  • Youtube and more - Easy Video Downloader 1.97.30 (vdpure@link64)
  • Default Manager 2.2 ({3252b9ae-c69a-4eaf-9502-dc9c1f6c009e}) (Inactive)
  • Norton Toolbar 2014.7.11.42 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Search Helper Extension 1.0 ({27182e60-b5f3-411c-b545-b44205977502}) (Inactive)
  • WinZip Courier 5.0 ({74c841e3-b59f-479e-8d7a-e26a942a87c8}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon 3000 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x9616
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2100 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-19-2011
  • driverDate2:
  • driverVersion: 8.850.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon 3000 Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141113143407
  • browser.startup.homepage: http://www.clickorlando.com/
  • browser.startup.homepage_override.buildID: 20141113143407
  • browser.startup.homepage_override.mstone: 33.1.1
  • extensions.lastAppVersion: 33.1.1
  • gfx.direct3d.last_used_feature_level_idx: 1
  • media.gmp-gmpopenh264.lastUpdate: 1427470489
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1427470533
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: Yes
  • Accessibility: No
James
  • Moderator
1603 solutions 11348 answers

Based on the list of Extensions you have installed in Firefox in you System Details on right of post.

It looks like Social Video Chat 1.2 (support@6point7.com) which is related to https://addons.mozilla.org/en-US/firefox/addon/random-video-chat/

You can go to the Addons Manager -> Extensions and select this extension and click on Remove.

Based on the list of Extensions you have installed in Firefox in you System Details on right of post. It looks like '''Social Video Chat 1.2 (support@6point7.com) ''' which is related to https://addons.mozilla.org/en-US/firefox/addon/random-video-chat/ You can go to the Addons Manager -> Extensions and select this extension and click on Remove.