Hello, I had a similar situation with Ask, here is what I did... Finally Found and removed it... Start... Computer... a new window opens with Two Address Bars on top, 1st one long, 2nd one short(Search)... In the Search Bar I Typed in Ask and after a couple of minutes it was exposed to Me... Right Clicked it and Chose Delete... another window opened asking for Admin Permission and I Clicked Continue... after a few more seconds it was gone...!