Thunderbird Dandalin Tallafi

My thunderbird just upgraded to 115.2.2 (32-bit) - my windows is 64-bit - but I can't read the preview window or emails. Everything is in a gigantic font so I see only 2 lines at a time in both the main email edit screen and the preview screen. I tried changing it to Calibri 12 in Settings (it was Calibri 17) but that makes no difference. I also don't like that I have to go through File menu now to get messages for just one account. Is there a way to downgrade back to my old version? I guess that would be 115.2.1. Thank you!

My old laptop died and I have bought a new one. All my emails and folders have successfully transferred, but not my address book - is there any way I can retrieve the address book. The hard drive on my old laptop is unretrievable.

Hi, I've moved TB profiles between PCs so many times and there wasn't any issue until today. I have TB profile on Windows 10 TB 112.5.1 with 4 POP accounts and some subdirectories - nothing fancy - it works just fine. (there is 60GB of data in this profile). If I copy profile to any other PC (win10, win11, tried 3 different PCs) and any TB (112, 115, etc) I can see and open all old emails, but "get messages" not working at all - it won't get new messages at startup or if I click get all or even per account - just nothing happens. No error, no nothing. Sending email works just fine.

I've checked every account - all "get messages" checkboxes are on, tried to delete global messages , no luck.

Any hint what could be wrong?

I have a probably uncommon problem.

       I'm migrating to a new computer. I set up the old accounts (3 of them) on the new computer from scratch.
      Then later I wanted to move the old e-mails from inboxes & archives & drafts to the same accounts onto the new computer, and I did this by copying & pasting from old to new. (Old e-mails are important to me to keep track of long term interactions with people & companies.)
     The result was I now have duplicates of the 3 accounts on the new installation of TBird. I would like to delete the new versions that I initially created with the installation. I've been observing, and both the new & old versions of the 3 accounts are receiving new e-mails and saving them, so I believe I can delete the new accounts without losing the inboxes & archives that came over from the old computer.
     I've been searching the TBird help areas to no avail. But in the process I've realized I should have read them in the beginning. There's plenty of advice there that would have kept me from making this mistake.
     Thanks for any help you can give me in resolving this confusing mess.

James Frazier, Marina, CA

been trying several things to fix my outgoing email. Image below is my latest message received. Spectrum insist it is a problem with thunderbird in that I can send myself a test message via Windows Mail running windows 11. Can also send myself a test message via the spectrum site. HELP

I've tried several things and yet outgoing server just times out mail.twc.com is used with windows mail without trouble. I've used thunderbird and only had this happened on my new computer running windows 11

Further to my problem in https://support.mozilla.org/en-US/questions/1424732 where I describe a problem I have with accessing my mail server, I now have a self-inflicted new problem which merits a separate post.

I tried to fix the problem by uninstalling then reinstalling Thunderbird. I first put a copy of my Profile folder onto my desktop (it's 20GB, to big for the Export tool, apparently), uninstalled the product including my Profile and reinstalled Thunderbird. I then copied the backup Profile folder to the C:\Users\billh\AppData\Roaming\Thunderbird\ folder. I had assumed that the Profile would include all my account details (I had five accounts defined) and all the Local Folders where I have been archiving emails for 20 years, but none of these were restored when I started up the new Thunderbird. It was a blank canvas, asking me to define an account to get started, which I did.

I have seen other solutions to this given on the forum but they don't seem to apply specifically to my setup. Maybe they are for older versions. My Profile folder backup has three subfolders: 1oltjdxc.default, 1oltjdxcBKP.default and 5g4thnfjORIG.default-release My new install (after I copied in the backup) has five: The above three plus ewa0dnv6.default and pkon61kp.default-release

The previous solutions have been to look for files called 'prefs-n.js' where n is a number whose purpose I don't know, but apparently there can be more than one. Renaming the prefs.js file in one of the above folders to prefsBKP.js (or something) and renaming the prefs-n.js file that contains the account names to be included in TB to prefs.js seems to be the accepted solution. However each of the above folders except the '5g4...' and the 'ewa...' ones contain files called prefs.js containing references to the five accounts I had defined previously. None has a suffix number. The 'pkon...' folder has a reference to the one account I defined when starting up TB after the reinstall. I can't delete that account as TB won't let me.

Hope that's not too confusing, but the bottom line question is - how can I get TB to recognise the prefs.js with the full set of accounts and (quite important to me) all my archived emails? I'm assuming the folder called 1oltjdxcBKP.default is the 'master', but surely it would have been used when TB started up the first time after the reinstall?

However, it seems to me, perhaps, that pkon61kp.default-release has taken over from 1oltjdxc.default as the 'master'. Should I just rename the latter as the former (after renaming it as something else? And would it need a 'BKP' version too (presumably just a copy)?

Grateful for any advice. Bill (Windows 10, latest version of TB)

Hi all, I would like to leave MacOS and use Linux exclusively in the future. On MacOS I have MailSteward which keeps years of email archive from 5 accounts. What I normally do is export mail from an account into a mbox file, load the data into MailSteward and then delete the mail from the account (keeping only the last couple of months) - I am doing this more or less at the beginning of every calendar year, just to keep email accounts not too large.

I can export the existing data (which is several GB of data - email and attachments) back out to mbox files - to be imported to Thunderbird. As far as I have understood I can import those mbox files into local folder in Thunderbird.

Now the question: how is Thunderbird behaving with these archives while using it on "active" email accounts? Does it become unusable or does it work normally while only using the "active" accounts until I open a local folder to search for some old email? Anyone using Thunderbird with both (large) archive and normal, active email accounts?

Thanks for your insights. Cheers, Igor

I updated Thunderbird from version 102.14.0 to version 115.1.0 and I have a problem. I don't see any emails, nor folders, nor accounts, nothing. Only on startup do I see the accounts being updated and new mail being downloaded. I can see all the accounts in the account settings. But I can't access the emails. Can you please advise how to solve this problem? Profim can no longer be returned to version 102.14.0. Please help quickly. Well thank you.

Somehow, Thunderbird updated to a new version. I didn't download or install a new version. I just closed and reopened it and it updated. When I tried to roll back to the new version, I lost all of my emails and addresses! I literally had tons of business emails and contacts and now they are gone. Thunderbird is treating this like a brand new install and I am having to set up all of my accounts all over again! Is there some way to get all of my stuff back? Or has the new install/rollback somehow written over all of my previous data?

I need to copy a contact list from one device to another. I don't need to copy the whole address book, or any messages. I'm unable to find any way to do anything other copy the entire profile.

After moving my thunderbird 104 profile to 115 supernova (including the profiles.ini file), I can see the full list of accounts and folders in supernova, but none of the emails are visible. I can receive and send new messages, but again - none of them are visible when I want to see them later in the inbox or sent folders. Moreover, the right-click mouse button does not work on the whole list of accounts/folders on the left side of the agent. What to do. I have 16Gb of emails and cannot use them.

Hi,

I just wanted to say that I dislike the 115 version and, for the first time, I've gone back to the previous 102 version. I'm so desperate, I even re-installed Outlook to see if it has improved in the meantime.

Actual question is: will newer versions go back to a sensible layout, as in pre-Supernova? If so, how can I know, since from now on I am rejecting any automatic updates?

Pls consider this constructive criticism, and I'm really interested in knowing if you will develop something more similar to past versions.

Thanks and regards, Kim

Hello,

Trying every conceivable method to move my Thunderbird data to a new computer, following instructions exactly.

First I copy all the contents of the Thunderbird directory from %APPDATA%\Thunderbird\Profiles\ on the source computer to a USB drive. Next I copy that folder to the same location on the destination machine. I am copying the Thunderbird directory and all subdirectories. Run Thunderbird, no mails, nothing.

Thank you

Thunderbird has just auto-updated to 115.2.3 and it looks terrible. What number is the previous version please and how do I reinstall it. When opening Thunderbird, I have to scroll down through a lot of old emails to get to the new ones - the previous version opened at the new emails. Also the layout is not very nice.