Thunderbird Community Forum

I'm using TB 115.6.0 on MacOS

About two days ago, a window popped up asking me to sign into Google calendar. I attached a picture of the window.

I entered my gmail address and gmail password and it said the data I entered aren't correct. (I am sure that the password I entered is correct. It's stored in 1Password and I can use it to sign into any of my Google accounts.)

The pesky window pops up about every half hour.

Any suggestions for making it go away?

Thanks! Clint

I do miss Send Unsent button (or Get/Send button). There can be a problem and an email is still in the outbox, you correct what you think is the right correction but there is no way to see if you can get it to go. but there is no way to do it (conveniently). Are there any plans to bring this back?

We mail out publication notices to subscribers. The Titles and Highlights come from a MySQL DB that stores text extracted from Adobe InDesign or PDFs which include typographer's punctuation and may also contain HTML tags added for display on the website.

All data is stored, encoded, retrieved and displayed as UTF-8 using PHP and PHP mailer on Win platform. Other common Email clients tested, including Outlook, display the message content correctly. T-Bird (current) displays error characters for all entities in html view yet the message source correctly reads all charaters in accordance with UTF-8. We have tried every imaginable method from binhex to literal string replacement in regex and an array of PHP functions. Nothing works. The source is correct, the rendering is not. It would appear that T-bird is broken. Does anyone have a clue?

I need a Thunderbird email account. At the end of the set-up I mistakenly clicked "decline" instead of "allow" Thunderbird permission to read my Gmail messages. I believe I just gave Thunderbird permission to access my gmail as I tried to write Hawaii Labor Board from their website again, Thunderbird email seems to be Hawaii Labor board's only option on their website. My first question: Can I start over setting up a Thunderbird email account linked to my Google email account? Second question: Is it even possible to set-up another account separate from gmail?

Hi All, I recently had to reinstall Thunderbird and managed to migrate my emails and subfolders from the previous installation. However, I think I accidentally linked my email account twice. The first one has all the emails from my account unorganized in one big lump. The second one has all the subfolders, etc that are from the previous installation. Can I delete the first one without it deleting the second one? I'd hate to have to reinstall everything again.

after using Thunderbird for years, new incoming email now display as: LP/dfHZJml//VOFFsq+rhu5OJP4DCm6cS7aNBZz0K1VLckif83iE0ZZkBM+RBJ3qjtpfOARokH9i with many more similar lines -- always the same text string though. I have restarted the app, the OS, safe mode, reinstalled the app -- nothing makes a difference. The email are displayed correctly on other machines running other email clients.

It doesn't always happen, but when it does it is usually the 2nd and 3rd emails from the top of the Inbox. So it might not be a reception issue, but a display issue.

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

Last week my TB stopped working all of a sudden, wasn't doing anything, no errors messages at all. I reinstalled it and it picked right up where it left off. Now today, I come in and again it won't work, but now it says it is because of my profile being for an older version.

How did my profile get updated to a newer version and since I just updated my TB to the latest version, why isn't it working now?? I tried to go back to the version from last week and it still doesn't work, but it also doesn't work with the newest version. I really need my profile to work and I'm really upset about this. Can anyone help?

I currently use Thunderbird 128.3.1esr (32-bit). I monitor 5 different gmail based accounts from it. The primary issue is that I have removed one account from the "settings : Account Actions " dropdown several times and every time I reboot my windows box the old account returns. A lesser issue but still a distractor is that my Message View Layout returns to the default on the same regular reboot. How can I permanently delete the account??? and if it's a twofer, have my message view choice remain?? Thanks. Bob.

Hi. My iMac failed and I now have another. I've downloaded TB to it. In my dropbox account I have a profile backup folder which I'm hoping is what I need. Is there a set of foolproof instructions for restoring from the profile backup?

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictures Folder. I double checked that all accounts all do allow html composing. The 'Choose File' Button does nothing at all. I was expecting a pop-up file picker.

PDF attachments to emails are sometimes corrupt. They are not displayed when the email is opened (only a blue line is shown); after they are saved they cannot be opened (Adobe and also EDGE give a message that the file is damaged). The same attachments can be opened and saved correctly using the free Outlook application from Windows. I noticed the problem this month. The installed version of Thunderbird is Thunderbird 128.2.2 esr - but the problem also existed with version 128.2.1.

I have noticed a problem that could be potentially dangerous. I received an email with a PDF attachment. The attachment contained a number of filled in information in predefined preset fields of the document. When I opened the attachment, some of the fields did not show the filled information, the corresponding fields were shown as blank. When I opened the same attachment using the Windows Outlook desktop Application, all the information was displayed correctly. Changing the Action field in the Thunderbird settings under Datatype and Attachment to open the PDF with EDGE, the information in the attachment was displayed correctly again in the preview mode of Thunderbird. There seems to be a limitation within the PDF preview mode in case the standards settings are used: this should be corrected as it can cause serious problems, if important information is not displayed.

I found an interim solution to the problem of the corrupted PDF files by Thunderbird Nebula, as follows:

take Thunderbird offline - move the email with the corrupted PDF attachment to Outlook Archive folder - put Thunderbird back in the online modus - move email from the Archive folder to the Incoming Post folder

How do I see the rest of this notification? Nothing happens when I click on it. It happened after I tried to copy some emails from one account to another. MacOS High Sierra, Thunderbird 115.15.0 (64-bit).