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Thunderbird keeps crashing and won't reopen

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reop… (daɗa karatu)

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reopen Thunderbird. I tried both quitting and restarting. I shut down my computer and restarted it. I tried updating by downloading the latest version, but that didn't work either. I completely uninstalled it, reinstalled it, and it worked for a few hours. Now, it is back to the Crash Report.

Any suggestions? I love TB and don't want to switch to something else.

Christine

Asked by cfiechter 2 kwanakin da su ka gabata

Last reply by cfiechter 13 mintunan da su ka gabata

  • An warware

Quick Filter Toolbar

Thunderbird Quick Filter Toolbar has suddenly started splashing a couple popups when I start typing in the filter box. These popups effectively say "... click to..." but… (daɗa karatu)

Thunderbird Quick Filter Toolbar has suddenly started splashing a couple popups when I start typing in the filter box. These popups effectively say "... click to..." but don't actually let me click; they just block the screen.

Asked by Douglas Moore 1 kwanan da ya gabata

Answered by Wayne Mery 22 awannin da su ka gabata

White Border

Hello, I am writing to report an issue I've been encountering with Thunderbird. When I open the application, it functions normally. However, if I minimize it and then re… (daɗa karatu)

Hello,

I am writing to report an issue I've been encountering with Thunderbird. When I open the application, it functions normally. However, if I minimize it and then reopen it from the taskbar, a white border appears around the window.

I would appreciate any guidance or solutions you may be able to provide.

Thank you for your time and assistance.

Sincerely, Michael

Asked by PapaNZ 2 kwanakin da su ka gabata

Moving Emails From Gmail to Thunderbird

1. Suddenly, I can't get emails from my Gmail account into my Thunderbird account. When I try, at the bottom of my screen it says "Connected to imap.gmail.com..." and no … (daɗa karatu)

1. Suddenly, I can't get emails from my Gmail account into my Thunderbird account. When I try, at the bottom of my screen it says "Connected to imap.gmail.com..." and no emails come into Thunderbird.

2. Also, suddenly I have no Trash folder in the menu that contains All Mail, Spam, Important, etc.

I have no idea what to do about this! Can anyone help?

Thank you.

Asked by Unexpected Farm 2 kwanakin da su ka gabata

How to reorganize Address Books in TB 115?

I want to declutter my list of address books (see attached screenshot) by copying (or moving) the contents of some of them so that their contents appear in a different ad… (daɗa karatu)

I want to declutter my list of address books (see attached screenshot) by copying (or moving) the contents of some of them so that their contents appear in a different address book as "subfolders" (i.e., as a lists) nested within that address book. I can then hide the lists and delete the address books whose contents I copied. I've tried several ways to do this but have had no success. For example, I selected a set of contacts within one of the address books, then clicked on New List, typed a List Name, selected an address book where I wanted the contacts to go, and clicked OK. A new list was created within the selected address book but only the names and email addresses of those contacts appeared in the address book. I'd like all the info for the contacts to be copied to the selected address book.

Any ideas for how to do this?

Thanks for your help.

Asked by lbecker 4 kwanakin da su ka gabata

Last reply by david 2 kwanakin da su ka gabata

Why has thunderbird/comcast imap started to time out? CAUSE: antivirus

On our Windows computer Thunderbird has always had an issue where it would pop up a message saying "Could not connect to mail server imap.comcast.net, the connection was … (daɗa karatu)

On our Windows computer Thunderbird has always had an issue where it would pop up a message saying "Could not connect to mail server imap.comcast.net, the connection was refused". A few hours or days would go by and Thunderbird and Comcast would talk to each other again. I finally had some time to try and debug this and (of course) I couldn't get the error to reproduce but instead I kept getting an imap timeout error. I captured the error message but it doesn't tell me why it's timing out or what to do about it.

P.S. Yes, I increased the timeout value from 100 to 300 and now it simply takes longer

Details: Windows 10 Home 22H2 Thunderbird 128.3.1esr

Error log: ImapClient.sys.mjs:887:18 19:23:29.582 mailnews.imap.4: NotifyBodysToDownload Array [] ImapClient.sys.mjs:1866:18 19:23:29.582 mailnews.imap.4: GetRunningUrl ImapClient.sys.mjs:1872:18 19:23:29.582 mailnews.imap.4: Done with status=0 ImapClient.sys.mjs:1851:18 19:23:29.583 mailnews.imap.4: C: 51 IDLE ImapClient.sys.mjs:962:20 19:23:29.583 mailnews.imap.4: Idling in imap://<email>@imap.comcast.net/Drafts ImapClient.sys.mjs:829:18 19:23:29.736 mailnews.imap.4: S: + idling

ImapClient.sys.mjs:887:18 19:23:29.820 mailnews.imap.5: Connecting to imap.comcast.net:993 ImapClient.sys.mjs:111:20 19:23:29.933 mailnews.imap.5: Connected ImapClient.sys.mjs:862:18 19:23:30.152 mailnews.imap.5: S: * OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN AUTH=OAUTHBEARER AUTH=XOAUTH2] Dovecot ready.

ImapClient.sys.mjs:887:18 19:23:30.152 mailnews.imap.5: Possible auth methods: PLAIN,LOGIN ImapClient.sys.mjs:1067:18 19:23:30.152 mailnews.imap.5: C: 12 AUTHENTICATE PLAIN ImapClient.sys.mjs:962:20 19:23:30.237 mailnews.imap.5: S: +

ImapClient.sys.mjs:887:18 19:23:30.238 mailnews.imap.5: C: Logging suppressed (it probably contained auth information) ImapClient.sys.mjs:956:20 19:23:30.671 mailnews.imap.5: S: 12 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY PREVIEW STATUS=SIZE SAVEDATE XDOVECOT LITERAL+ NOTIFY SPECIAL-USE QUOTA] Logged in

ImapClient.sys.mjs:887:18 19:23:30.671 mailnews.imap.5: C: 13 ID ("name" "Thunderbird" "version" "128.3.1") ImapClient.sys.mjs:962:20 19:23:30.820 mailnews.imap.5: S: * ID ("name" "Dovecot")

13 OK ID completed (0.001 + 0.000 secs).

ImapClient.sys.mjs:887:18 19:23:30.822 mailnews.imap.5: updateFolderStatus imap://<email>@imap.comcast.net/Sent ImapClient.sys.mjs:719:18 19:23:30.822 mailnews.imap.5: C: 14 STATUS "Sent" (UIDNEXT MESSAGES UNSEEN) ImapClient.sys.mjs:962:20 19:23:30.968 mailnews.imap.5: S: * STATUS Sent (MESSAGES 0 UIDNEXT 210410 UNSEEN 0)

14 OK Status completed (0.001 + 0.000 secs).

ImapClient.sys.mjs:887:18 19:23:30.969 mailnews.imap.5: Done with status=0 ImapClient.sys.mjs:1851:18 19:23:43.262 mailnews.imap.2: S: * OK Still here

2 ImapClient.sys.mjs:887:18 19:24:34.718 mailnews.imap.1: NetworkTimeoutError: a Network error occurred ImapClient.sys.mjs:914:18 19:24:35.805 mailnews.imap.0: NetworkTimeoutError: a Network error occurred ImapClient.sys.mjs:914:18 19:24:35.805 mailnews.imap.0: Done with status=2152398862 ImapClient.sys.mjs:1851:18 19:24:35.806 mailnews.imap.0: Connection closed. ImapClient.sys.mjs:944:18 19:24:37.349 mailnews.imap.1: Done with status=2152398862 ImapClient.sys.mjs:1851:18 19:24:37.349 mailnews.imap.1: Connection closed. ImapClient.sys.mjs:944:18 19:24:45.486 Unknown property ‘-moz-border-radius’. Declaration dropped. codemirror.css:244:22

Asked by gwstern 2 makwannin da su ka gabata

Last reply by Toad-Hall 3 kwanakin da su ka gabata

Pop3Client not sending QUIT message

hi Recently TBird has been downloading some emails repeatedly, and on inspecting the Pop3Client log in the console it appears that in these instances it is not sending th… (daɗa karatu)

hi Recently TBird has been downloading some emails repeatedly, and on inspecting the Pop3Client log in the console it appears that in these instances it is not sending the QUIT message.

Correct behaviour: 19:02:45.695 pop3.server2.477: C: DELE 1 Pop3Client.sys.mjs:573:20 19:02:45.705 pop3.server2.477: S: +OK Marked to be deleted. 19:02:45.898 pop3.server2.477: Folder lock released. Pop3Client.sys.mjs:1371:22 19:02:45.898 pop3.server2.477: Done with status=0x0 Pop3Client.sys.mjs:1616:18 19:02:45.965 pop3.server2.477: C: QUIT Pop3Client.sys.mjs:573:20 19:02:46.063 pop3.server2.477: Connection closed. Pop3Client.sys.mjs:447:18 19:02:46.064 pop3.server2.477: S: +OK Logging out, messages deleted.

Failure - email remains on server: 09:59:24.571 pop3.server2.277: C: DELE 1 Pop3Client.sys.mjs:573:20 09:59:24.594 pop3.server2.277: S: +OK Marked to be deleted. 10:00:10.314 pop3.server2.277: Folder lock released. Pop3Client.sys.mjs:1371:22 10:00:10.315 pop3.server2.277: Done with status=0x0 Pop3Client.sys.mjs:1616:18 10:00:10.409 pop3.server2.277: Connection closed. Pop3Client.sys.mjs:447:18

Any ideas on what is causing the missing QUIT message? Note the 40s gap before the folder lock release - could that be related? At this point TBird usually has a spinning cursor and says Not Responding in the title bar.

cheers mark

Asked by gmorkk 4 kwanakin da su ka gabata

Lost folders in Thunderbird

Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbir… (daɗa karatu)

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

This is happening on my laptop, Windows operating system. I don't have any email managers on my phone.

S.O.S. Cara

Asked by a.sabinal 1 makon da ya gabata

Last reply by a.sabinal 4 kwanakin da su ka gabata

Console Error Calendar: Could not find definition for "tz"

Hi, I have dozens of these errors in my console. They don't seem to affect TB (but I don't know what I'm missing). I have added a screenshot. not sure what else to add. … (daɗa karatu)

Hi, I have dozens of these errors in my console. They don't seem to affect TB (but I don't know what I'm missing). I have added a screenshot. not sure what else to add. It is current TB 128.3.3esr (64-bit) running on Windows

Thanks

Asked by Brian C 5 kwanakin da su ka gabata

Last reply by Brian C 4 kwanakin da su ka gabata

recover draft email I've kept in folder for months!

Not the first time this happened! I keep a draft email in my Thunderbird program with a list of monthly payments I make and from which accounts. My pc 'crashed' this mo… (daɗa karatu)

Not the first time this happened! I keep a draft email in my Thunderbird program with a list of monthly payments I make and from which accounts. My pc 'crashed' this morning and when re~started, once again, that particular email disappeared and I can't find it anywhere! (I looked in all the obscure places due to where I found it last time! I soooo dislike this Thunderbird email program compared to others ... so fraught with problems and no efficien way to resolve! Thanks in advance for any help ...

Asked by nielsen3 4 kwanakin da su ka gabata

Last reply by david 4 kwanakin da su ka gabata

thunderbird 128 hangs when MacBook wakes up from sleep

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when … (daɗa karatu)

I am running Thunderbird 128.2.3esr (64-bit) on a MacBook Pro M2 running Sequoia 15.0. When the MacBook goes to sleep with TB open, TB will not restart successfully when the MacBook wakes up. Instead, the spinning multicolored circle appears, and in order to get into TB again I first have to Force Quit it. Once that's done, it reopens normally after the crash report is sent to Apple. This also happened for TB 128 with the previous macOS Sonoma. How can I avoid this?

Thanks for your help.

John E Anderson

Asked by doctorjah 1 watan da ya gabata

Last reply by doctorjah1 4 kwanakin da su ka gabata

Thunderbird 128 hangs when waking from sleep on Mac Sequoia 15.0.1

When my MacBook Pro 14" (M2) wakes from sleep with Thunderbird 128 running, TB hangs, by which I mean it does not respond. The window is not visible unless I close or mi… (daɗa karatu)

When my MacBook Pro 14" (M2) wakes from sleep with Thunderbird 128 running, TB hangs, by which I mean it does not respond. The window is not visible unless I close or minimize enough other windows to display it, and then there is the little spinning multicolored circle that means it's hung. This lasts a long time, I'm not sure how long because I usually force quit it, but many minutes. After the force quit it works normally... until the next time the system wakes. What's going on here?

Asked by doctorjah1 5 kwanakin da su ka gabata

Last reply by doctorjah1 5 kwanakin da su ka gabata

Thunderbird hangs for half a minute after I send a message

Since the big upgrade in July(?), two things happen: 1. When I open Thunderbird, it shows "No messages found" before it loads my folders. 2. More frustratingly, after I … (daɗa karatu)

Since the big upgrade in July(?), two things happen:

1. When I open Thunderbird, it shows "No messages found" before it loads my folders. 2. More frustratingly, after I send a message, an hourglass sign appears and Thunderbird hangs for about 30 seconds, during which I can't do anything.

Neither of these had been an issue before the upgrade. I keep checking for new updates in the hope that these will be fixed, but so far the problems have persisted. I am using POP and have the most up to date version of Thunderbird. Tried to run it in Troubleshoot mode - the problems are still there. Please help resolve this.

Asked by Lya2 1 watan da ya gabata

Last reply by Wayne Mery 5 kwanakin da su ka gabata

Lightning Calendar and VCS Files

Hello, I am replacing the Outlook integrated local calendar on Windows 10 with Lightning, given the fact that Microsoft has decided to remove it from their OS. I just ca… (daɗa karatu)

Hello, I am replacing the Outlook integrated local calendar on Windows 10 with Lightning, given the fact that Microsoft has decided to remove it from their OS.

I just came across two webinars invites that only propose VCS files (and not ics files) for adding the event in my local Lightning calendar.

As this was not working when I clicked on the invite to directly add it to Lightning I made some research and found out that there is the following Add-on for Thunderbird Lightning: https://addons.thunderbird.net/en-us/thunderbird/addon/vcs-support/

However the last update for this add-on is dating back 2011 and the last comment is from 2015...

In terms of security I am not sure that I want to install this add-on and I am not even sure that it is working.

Could the Thunderbird Lightning Developers maybe add the native functionality of accepting these files for setting events in the Lightning calendar?

Thank you very much and great work this community is doing!

Asked by Senna-sport 6 kwanakin da su ka gabata

Does not react.

Since about two weeks the perfomance of Thunderbird is much slowed by regular appearing of the words "Does not react". This can occur at any time - when writing, when ope… (daɗa karatu)

Since about two weeks the perfomance of Thunderbird is much slowed by regular appearing of the words "Does not react". This can occur at any time - when writing, when opening an attachment... If I wait long enough (sometimes minutes) it functions normal again, but can fall back in the same error at any time. Is this due to the continuous updates of Microsoft? An overworking of an anti-virusprogram? When I check "help" I use the latest and updated version of Thunderbird. Any suggestions?

Asked by johandenis27 6 kwanakin da su ka gabata

Status Bar Messages

When I first open Thunderbird 128.3.3esr, the Status Bar shows messages detailing the progress of querying email servers and of downloading messages. After a while, howe… (daɗa karatu)

When I first open Thunderbird 128.3.3esr, the Status Bar shows messages detailing the progress of querying email servers and of downloading messages. After a while, however, the progress text messages stop appearing in the Status Bar. Email messages download properly; there's just no text message in Status Bar showing progress. When this happens, the Online/Offline button also has disappeared. The blue bar on the right side of the Status Bar still shows up whenever a server is being queried. Is this a problem on my machine alone or with the program?

Asked by Stafford 1 makon da ya gabata

  • An warware

Freeze when manipulating email in one folder only, since Nebula

Hi everyone, Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot. When any o… (daɗa karatu)

Hi everyone,

Long time, happy TB user and supporter. A new problem has appeared with nebula that I am hoping that the experts here can help me troubleshoot.

When any operation is performed on the emails in one particular account's Inbox folder, there is a 3-5 second pause where TB freezes. For example, when I try to open an email, I see a blank email tab with `Loading Message...` for a few seconds, before the email shows; when I toggle the read status for an email in the folder by clicking on the gray/green icon, there is a few seconds' delay. During this pause I can hear my CPU fan speed up, so seems like there is a spike in CPU usage. After a few minutes, these delays go away, but then reappear at some point (even though TB has been open the entire time) - possibly after new email has been downloaded from the server.

My overall suspicion is that something in this particular folder's files is triggering Nebula. I need help figuring out what it is and fixing it. This is not bad enough for me to ditch TB but it's definitely annoying AF. Strange part is that it appeared only after the Nebula upgrade, which makes me think this is a code issue not a mailbox file issue.

Setup

  1. Thunderbird 128.3.3esr (64-bit) on Windows 11 23H2
  2. Multiple mailbox accounts, all using POP3 (not IMAP; there is no interaction between TB and the server other than downloading email). Had not changed any settings during the nebula upgrade
  3. The account in question has multiple folders in TB. Filters are used to move messages from the Inbox to different folders (and sometimes, to folders on other accounts). Again, the slow performance is only on the single, Inbox folder in one account, and not any of the other folders or other accounts.
  4. Profile files are on a very fast SSD. I have not been able to detect a peak in disk usage when the pause happens.
  5. The affected folder has 32K emails in it, size on disk 1.5G (+27M for `.msf` file). I have another folder which is 3.1G+20M, that one does not have this problem.

Here's what I have tried, with no changes

  1. Compact all mailboxes
  2. Repair folder for all folders/subfolders
  3. Delete the GLODA to force a rebuild
  4. Troubleshooting mode
  5. Watching the console in developer tools (no relevant errors appear)
  6. Turning on `browser.dom.window.dump.enabled` - no significant errors appear
  7. Turning off hardware acceleration
  8. Updating graphics card drivers
  9. Ensuring that the TB profile folder and windows temp folder is not being indexed by Windows search
  10. Checking the filter logs - no errors

Any suggestions or tips on how to gather more data, are welcome. Thanks!

Asked by subs18 1 makon da ya gabata

Answered by christ1 1 makon da ya gabata