Thunderbird Community Forum

I accidentally deleted a good number of my emails from my local Pop3 server account. I don't delete my emails from my gmail server so I can just redownload all my emails but cannot remember the prefix needed to do it.

If I recall correctly I go under settings for my email account, then go to server settings and add the prefix to my email shown in the Username field under the Pop Mail Server Section.

Can anyone remind me of the prefix?

It was like restore:[my email] or all:[my email].

I should have made a note of it as I cannot find it anywhere online now.

Why are many calendar events just disappearing? This has been happening for the last three months!! Calendar events were there yesterday, are gone today! I tried in protected mode and lost even more events. Now even more are missing. Several I have re-input over the last months, and they get gone too. What’s going on!! There are no addons, no sync. Nothing but Thunderbird. any one else having this bug?? What file are events stored in and how do I read them?? Any way to recover anyof these?? There is a lot of information and annotations, such as cancellations and rescheduleing and the whole bunch just disappeared? Many older events are still intact but I sure don't know for how long!!! My profile is on a separate drive and is accesed by both W10 and 11 for email and calendar. No problems except they are missing using either system!! It's a bug!! Anyone interested in looking at it?? Robert [edited email from community support forum]

Some mail in my spam folder is marked with the red flame spam icon, and some isn't. It's all spam -- that part is okay. Thunderbird has sorted everything correctly. But why wouldn't everything in the spam folder be marked as spam?

Hello, I have six calendars: five are hosted by one provider, Runbox.com, via SabreDAV, and one is hosted by a different provider, Apple iCloud Calendar. I am periodically seeing the error shown below on multiple calendars during automatic sync.

I have saved a two-day event history from the error console and can provide it on request, along with any other troubleshooting information that may be helpful.

I am technical by nature, but my programming experience was primarily with mainframes rather than personal computers. Could someone kindly help me troubleshoot this ongoing issue?

Thanks in advance.

Bill

10:34:53.958 An error occurred when writing to the calendar House! Please see below for more information. Error code: MODIFICATION_FAILED. Description: If you’re seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. CalCalendarManager.sys.mjs:949:15

   announceError resource:///modules/CalCalendarManager.sys.mjs:949
   onError resource:///modules/CalCalendarManager.sys.mjs:803
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   onError resource:///modules/CalCachedCalendar.sys.mjs:95
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:46
   notify resource:///modules/calendar/utils/calDataUtils.sys.mjs:73
   notifyError resource:///modules/calendar/utils/calProviderUtils.sys.mjs:689
   notifyOperationComplete resource:///modules/calendar/utils/calProviderUtils.sys.mjs:662
   notifyListener resource:///modules/CalDavCalendar.sys.mjs:720
   doModifyItem resource:///modules/CalDavCalendar.sys.mjs:794

Here is an additional group of errors from the night before:

23:09:52.245 [calCachedCalendar] replay action failed: <unknown>, uri=https://dav.runbox.com/calendars/908506/bill/, result=2147500037, operation=[xpconnect wrapped calIOperation] 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:476:16 23:09:52.249 calendar: CalDAV: No response status doing webdav sync for calendar House CalDavRequestHandlers.sys.mjs:495:16 23:09:52.249 calendar: CalDAV: Error doing webdav sync: undefined CalDavRequestHandlers.sys.mjs:528:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: DAV_REPORT_ERROR. Description: There has been an error reading data for calendar: https://p31-caldav.icloud.com/204954917/calendars/home/. It has been disabled until it is safe to use it. CalCalendarManager.sys.mjs:952:16 23:09:52.263 calendar: There has been an error reading data for calendar: House. However, this error is believed to be minor, so the program will attempt to continue. Error code: READ_FAILED. Description: CalCalendarManager.sys.mjs:952:16 23:09:52.263 [calCachedCalendar] replay action failed: <unknown>, uri=https://p31-caldav.icloud.com/204954917/calendars/home/, result=2147500037, operation=[xpconnect wrapped calIOperation]

I added a new mail account and then after a week or so decided to remove it. But after removing it I kept getting a popup nag to enter a password for the removed account.

Hello, My Provider is vodafone. Since you updated Thunderbird, i can't send emails. This Problem exist since about 2 Month. Vodafone cant help me, because they said, it is your Problem. I need very quick help. I need emails for my business. Thanks

I've been seeing a doubling of *some* incoming messages, where a duplicate message comes very soon after the first one. For example, two incoming messages were received at:

Sun, 07 Jun 2026 14:03:10 +0000

Sun, 07 Jun 2026 14:04:31 +0000

So the second message came in about 1 minute and 21 seconds after the first, and not because of anything I did (as far as I know). But then that was it, no third message came in.

This isn't really a bug, as nothing is harmed, just a repeated message. Any thoughts would be appreciated.

I was recently forced to change my gmail password. All of the help messages I found tell me that after I change my email password I have to save the new password to Thunderbird and I don't know where to save it.

Today I created a subfolder and moved many precious e-mails there. That move was successful. Thereupon I shut down my Thunderbird and my computer. When I restarted my computer and my Thunderbird the folder which I created was empty. Please let me know how I can recover the e-mails. Thank you.

I'm using gmail/outlook/hotmail email addresses on a new win11 laptop with Surfshark VPN and getting email up & running is the last major set up issue. I am having issues with both send & receive emails across all addresses. I get some functionality if I pause the VPN (not ideal!) but not total. I have tried the Surfshark bypass function for Thunderbird but without success.

I have had no issues with this setup for many years on win10.

Using Outlook (one email address) on the web with the Surfshark Chrome extension I can both send & receive.

1. what should the IMAP & SMTP server settings be for gmail/outlook/hotmail? 2. are there any known issues with Thunderbird/Surfshark? 3. are you aware of any issues with gmail/outlook/hotmail blocking Surfsahrk?

Alan Burdis

When I get spam email in my inbox, I mark it as SPAM. It will arrive again in a couple of days. Why does it come into my in-box still? Its marked as SPAM in my In-BOX!

I don't want to keep touching junk email!!! its a huge waste of time. I cannot find the settings on how to make that action happen.

Please advise. If this isnt possible I will unfortunately be leaving your platform after decades of use. Yes I have donated several times over the years. Not get rich money, but it all helps.

Dean

Using Thunderbird with Spectrum email (an old roadrunner address). Changed the outgoing server to the following: Server Name: mobile.charter.net Port: 587 Username: Reefside@cfl.rr.com Authentication: Normal Password Connection Security: SSL/TLS Testing connection fails. I have tried different combinations and once in a while I get that the connection is successful, but email sending hangs and never completes.

Thunderbird aggregates in the same threads e-mails from my employer that are completely unrelated. They are sent in different months, with a different subject, etc. and they end up in the same thread. Clearly, there is something in the header pushing Thunderbird to aggregate them, but this results in a very annoying ordering of the emails.

In my case, e-mail messages are sorted on date with descending order. However, the first message I see in my list dates back to months ago because another message sent few days ago has been merged with the previous one in a thread.

This would not be a problem if the message displayed in the list were the last one added to the thread and not the first one starting the thread.

I have done several searches and read several help pages and discussions here, but I cannot find a way to display threads in the same way the rest of the messages is shown, i.e. latest first. For some obscure reasons, Thunderbird keeps displaying in the message list and in the threaded view (when I expand the thread), the messages in reverse order wrt my selection.

How can I fix this?

I transferred my Win 11 T-bird system to a new Win 11 computer using the T-Bird instructions re Profiles etc. The system transferred and operates on the new computer, BUT the last six years of e-mails and my current address book and calendar did not. The calendar that transferred was from 2014 to 2020 and the addresses were also from 2020. The current email addresses and up-to-date calendar didn't transfer. How can I make sure my current data transfers. I still have my old computer with T-Bird installed?

My inbox folder costently says it has more messages than it displays (I can see the missing ones by searching). I have tried repairing it, looking at filters, etc., but nothing seems to work. See picture. Thank you!

Can`t install on my account [edited]@hotmail.com I just create yesterday. I can read outlook program. There is something wrong I don`t know what top do. Therese Driscoll# * Numbered list item

(If this is a duplicate, please feel free to delete. I posted last night, but the question appears to have vanished from the forum.)

I'm using Thunderbird 151.0.1. After 151.0.0 was installed, the ability to press "/" ("slash") to search while viewing a message was broken. The slash is ignored, and following keystrokes are then acted upon.

If a search is initiated by pressing Ctrl+F, subsequent searches can be started with a slash. It's only when the first search is done that the slash is ignored.

I've been using Thunderbird since the beginning, so starting a search with a slash is in my muscle memory. As a result, I've inadvertently marked or archived or starred messages, navigated to the next thread or next unread message, etc.

Looking at the release notes, I see that a search function was fixed in 151.0.0. I wonder if this is related to that fix?

In any event, can "press slash to start a search in the message window" be restored? ...thanks!

I have all my past emails in specific folders within Windows Mail currently. I have three email accounts. I want to set up Thunderbird and import all the folders of emails into it and access all three accounts from within Thunderbird. I have a Master computer running windows, a tablet and a phone. I would like each device to be able to access all the email accounts and the stored folder tree within Thunderbird. I would like the Master computer to be set up with POP3 for all accounts so I can archive those I need to keep. I would like the tablet and the phone to be able to see and interact with the emails via imap so that when the Master is opened it downloads everything for processing. Do I need to set up each device separately with accounts being either imap or pop3 accordingly? will they all sync together? Thanks for your input.

First of all, Thunderbird is a vast improvement over Outlook, so I'm persisting in setting it up. Unknown to me when I researched Thunderbird, it had an "Import from Outlook" feature. Well this trolled through all of the PST files on my computer and succeeded importing a fair amount before quitting saying that the errors were in some error-file that I can't find (Does anyone know where this error file is located?). So I have a large amount of what I need imported. Strangely, some folders have nothing initially then some time later, the emails are there! But I find the "Favourite" setup annoying. Thunderbird mirrors the setting of favourite with the target folder when you drag it to a higher level. In contrast, Outlook just creates a link to the target folder in its original location. I find Outlook's approach a lot better but still not worth the move back (Is there another way to create a Favourite in Thunderbird that does change the original folder?). Thanks for any help.