Firefox Community Forum

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

I have 2 PCs and one has all my current settings and the other does not. I recently had to re-install Windows 10 and when I installed Firefox again the settings won't sync. Bookmarks, toolbars, etc.

You need to enable me to sync the desktop to my mobile phone. I've had mozilla firefox on my Mac and android phone for years but now I am expected to work out how to create a back up and then delete all of my data and trust it will upload to the new browser on my desktop -- which before the update held the same data. Really unimpressed. Get it sorted.

I have many computers that I put Firefox on, and had no problem getting my bookmarks on them as long as I sign in to my account. However, I just had my desktop redone (that previously had Firefox) and now, after I have downloaded Firefox, I cant get my bookmarks when I attempt to do the syncing. Please help

I cannot log into my account and synchronize my data, logins and passwords. I downloaded the latest version of the browser on the official website. Below I will send screenshots proving that there are no buttons or anything that would indicate at least the slightest login to your account. BUT YOU'RE SHOVING YOUR ****** AI BOT EVERYWHERE.

Moderator note: "Edited for language"

Able to sign in to Mozilla account, but cannot find Sync anywhere. Sync is OK on multiple other devices. System also seems unable to load 140.10 esr. Is it possible to sync on esr versions?

i have deleted Firefox and reinstalled it. after logging in with my account i don't seem to have any details with the browser. it is fresh like new. i have tried syncing it but it is still blank as possible

I am trying to sync FF to a new pc laptop from my old pc laptop. I am signed into FF on both devices, but they won't auto sync, even when the (orignal) says that it is. My old laptop is still running on Windows 10. Could this be the reason? If not, please advise how this can be accomplished.

Hey mozilla team,

I have issues with firefox sync as it doesn't sync old search history. Firefox Sync works perfectly for recent search history and chronic, but I imported an old profile (xyz.default) to firefox and logged in with my mozilla account. Started synching so that the old profile's history gets merged with the current one. It doesn't. I can see it in the imported old profile, but if I check history on another device, it's not there (aka only locally but not synced yet).

Is it generally possible to add an existing profile and then syncing it to merge it with the current search history one?

Three times now this year, I have been automatically signed out of my Firefox account on desktop with no cause. No updates or data clearing to cause it. Every time when I log back in despite having my Firefox synced to my mobile app, my bookmarks & passwords all break. Passwords deleted, bookmarks dysfunctional. I try syncing to restore them. Doesn't work. If I restore from backup, it fixes my bookmarks, but not my passwords.

After the second event like this, I changed my Mozilla password, but seeing as this just occurred a third time this year, that didn't stop it. I reiterate: I DID NOT SIGN MYSELF OUT. I DIDN'T DO DEVICE MAINTENANCE THAT WOULD HAVE SIGNED ME OUT. Sync SHOULD restore these but isn't.

My personal laptop was being repaired, and I was using my mom's old laptop until mine was fixed. I logged out of her Mozilla account on that laptop and signed into my own. Now that I have my personal laptop back, all of my passwords, bookmarks, and extensions are mixed in with all of hers. I don't know what to do, and I'm worried that if I remove bookmarks from my account, it'll create a domino effect that results in a catastrophic Mother's Day.... Please help, I'm not good with technology, I'm just a geology major.

I have a Firefox account. I am logged into my Firefox account on both my desktop and mobile phone. I want to sync them. I cannot do it. I press the three horizontal bars and it does not work.