Firefox Community Forum

Apparently when Total AV did a scan this morning, it completely knocked out my RoboForm. I really want it back. I have tried everything I can think of to log in, but it is grayed out and won't allow me in.

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Mozilla sent me passcode # [edited] to create a new password to sign in with on the new browser that I was faced with today wont take it the cose . My name is Darek Shapiro. I need to work today. Want my old browser back

If I cant fix this  My phone # is [edited phone# from public community support forum]

It looks like with this new version of Firefox I have to load my saved password file every time I start the browser, and even after doing the reload some of the passwords don't work forcing me to change them, and I would have to do another password save, but if I forget to do it and close the browser all the passwords are delete. I did not have this problem prior to this new install.

Also I prefer to use Firefox as a browser I feel it is way better than Edge and Chrome even though it doesn't work one a two websites I need to use. one only works on chrome the other only works on edge.

Let me know if you need other information.

Stephen Richards [edited emails from public community support forum]

Hi a few weeks ago i had the problem that my firefox-stored-passwords are gone and there are files named logins.json.corrupt and logins.json-1.corrupt to -4 The in dir backup was also corrupt. File length 122 -123 kb all nulls. If i look at the dates first to last, they span two weeks were i didnt notice the problem. PC is always hibernated after work. Except for one which i imported just before from edge at the end of the two week span No problem: logins replaced by external backup as i found here at the forum.

But: How can Firefox produce multiple corrupt files without noticing me? (I have saved them for reference) In that two weeks span logins using firefox passwords obviously worked. (I dont remember the details)

Then some updates and reboots. No problem. But after work i do always hibernation

TODAY: PC didnt survive hibernation. logins and in-dir backup are corrupt again.

What about a) checking better if something is going wrong (obiously you do something because you rename the files for some reason) b) Noticing the user c) And how on earth this can go wrong in the first place.

Now for the obscure: Both times somebody has just before posted something against the greatest President of all time at Fux Nus using this pc. Backdoor possible?

Thanks

Edit: Using Windows, no other problems with storage on the 1TB Samsung ssd

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

I need to enter a firefox primary password. I cannot enter an existing primary password. A reset is required. How can I change the firefox primary password? I need help resetting.

@Name : Eunji Ok @Phone number : [telephone number] @E-mail : [email address]