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Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (daɗa karatu)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Asked by Joni 4 watannin da su ka gabata

Last reply by Kiki 3 watannin da su ka gabata

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (daɗa karatu)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

Asked by juststraightshooting 4 watannin da su ka gabata

Last reply by mlnesson 3 watannin da su ka gabata

enhanced tracking protection prevents web sites form working

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell … (daɗa karatu)

I am using version 140 on Linux and now two company sites do not work properly when "enhanced trakcing protection" is enabled. The 2 companies are "public mobile" a Cell phone provider and "Voip.ms" a phone provider.

When I log onto public mobile I cannot view my specific account information, I can see other menu information. voip.ms I cannot log on either chat or the main customer portal. This only recently changed within the last 4 days and I am using the same version of firefox.

Can you provide an explanation as to why this is occurring?

Asked by burjet 3 watannin da su ka gabata

Last reply by jonzn4SUSE 3 watannin da su ka gabata

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (daɗa karatu)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 5 watannin da su ka gabata

Last reply by jonzn4SUSE 4 watannin da su ka gabata

cannot share anthn on Facebook

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Fire… (daɗa karatu)

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Firefox get a black box on the bottom right that says something wrong . I have tried to copy the entire hing but can not i got some of it I have even reinstalled firebox ans still can not share anything I have tried contacting Facebook but that does not happen no response i appears to work in Chrome on a noter Facebook account so it is Firefox. i will send you what i could get on the screen shot the part that is missing s the part that says something s wrong

Asked by Mary 5 watannin da su ka gabata

Last reply by Paul 4 watannin da su ka gabata

Deletion bookmarks and passwords

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but witho… (daɗa karatu)

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but without all the passwords, bookmarks and history of the past few years. This is really inconvenient. I have since then made an account, but the fact that I can't find any of this data anywhere has me worried that every time I update Firefox it will wipe my account.

Asked by m.groot 4 watannin da su ka gabata

Last reply by jscher2000 - Support Volunteer 4 watannin da su ka gabata

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (daɗa karatu)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Asked by carl.andersen 5 watannin da su ka gabata

Last reply by jonzn4SUSE 4 watannin da su ka gabata

"bookmark current tab" dropdown menu

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. W… (daɗa karatu)

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. Workaround is to "edit bookmark" and assign desired location.

Asked by Ray Jensen 4 watannin da su ka gabata

Last reply by TyDraniu 4 watannin da su ka gabata

crashhelper.exe gets run and its making firefox slack

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox… (daɗa karatu)

I have Firefox running on 3 machines, only one of them is synced to my Firefox account, so that means that I am not running the same addons on all of them. I have Firefox running on Windows 10 and the two other are running on Windows 11. From time to time, I notice that Firefox is running slow and its unable to open normal websites like facebook, instagram, youtube, or any other website that I normally browse, and when I check the Task Manager I can notice one unusual exe running named "crashhelper.exe" which is located in the Firefox installation directory and its signed by Mozilla. Once I kill this task Firefox continues working as nothing happened. This is happening since the last update which was few weeks ago (if I remember correctly). What is this app doing and why it is making Firefox stop opening websites?

Asked by svarcko 4 watannin da su ka gabata

Last reply by TyDraniu 4 watannin da su ka gabata

No sound on specific websites e.g. democracynow.org

Using iOS on Mac Mini desktop, I get no sound on democracynow.org but on the iPhone the sound works fine. Most other streams/videos have fine sound but not imdb.com on t… (daɗa karatu)

Using iOS on Mac Mini desktop, I get no sound on democracynow.org but on the iPhone the sound works fine. Most other streams/videos have fine sound but not imdb.com on the desktop with iOS but again, fine on the iPhone.

Asked by V Cubed 5 watannin da su ka gabata

Last reply by jonzn4SUSE 4 watannin da su ka gabata

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (daɗa karatu)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Asked by Sandra 5 watannin da su ka gabata

Last reply by brian.grapilon 4 watannin da su ka gabata

Can't read any comments

When I read a thread and then it shows comments I can't read them on Mozilla anymore I went to Google Chrome and I can read them so its something with my browser … (daɗa karatu)

When I read a thread and then it shows comments I can't read them on Mozilla anymore

I went to Google Chrome and I can read them so its something with my browser

Asked by sam8 4 watannin da su ka gabata

Last reply by Harry kane Kane 4 watannin da su ka gabata

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (daɗa karatu)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 5 watannin da su ka gabata

Last reply by Mark 4 watannin da su ka gabata

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (daɗa karatu)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Asked by update2017 4 watannin da su ka gabata

Last reply by Chopper Whitewolf 4 watannin da su ka gabata

can't disable AI link previews

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please… (daɗa karatu)

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please Firefox just get rid of this garbage or at least make it turn off when it's supposed to be off.

Asked by bucketbucket222 4 watannin da su ka gabata

Last reply by Agent virtuel 4 watannin da su ka gabata