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Ajiyayyu
can not download anything
every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy
every time i try to down load anything. it says connecting and then i get a error box that says we could not connect at this time try again in a few mins. but when i try again all i get is the same error box again. and i have tried it 2 days in a row at different times but all i get is the error box. lance tracy
All Replies (1)
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.