Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

error message [please wait while we access information from the server] logging in to WHS 2011. This just started in the last week or so.

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga cor-el

claudeporter42
claudeporter42
more options

error message [ please wait while we access information from the server....] I am running v20.0, this does not happen with v 17.0

error message [ please wait while we access information from the server....] I am running v20.0, this does not happen with v 17.0

All Replies (2)

user633449
user633449
more options

Have you tried using Firefox 20.0.1

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.