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Solved Ajiyayyu

Firefox cannot access internet

philipp replied
joehe741

Hi,

Firefox is unable to access Internet. The Internet connection in the Phone is working, because all other Apps in my Phone are able to access Internet. I have tried to access several different web pages. Non of them work. The screen is just black, no error message are displayed. The strange thing is that Firefox Sync seems to be able to connect to the sync server, and I can download plugins.

Best regards, Joel Hedestig

Hi, Firefox is unable to access Internet. The Internet connection in the Phone is working, because all other Apps in my Phone are able to access Internet. I have tried to access several different web pages. Non of them work. The screen is just black, no error message are displayed. The strange thing is that Firefox Sync seems to be able to connect to the sync server, and I can download plugins. Best regards, Joel Hedestig

All Replies (1)

Zaɓi Mafita

can you try using the beta version of firefox mobile?

https://play.google.com/store/apps/details?id=org.mozilla.firefox_beta