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Garbled audios. Many of the sites I visit the audio plays but is unintelligible. I have updated my plug-ins and cleared my cache.

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When I try to listen to many of the you tube videos, the audio is garbled. It happens on other sites also like my american greetings ecard site - I can watch the video of the card but not hear the audio.

When I try to listen to many of the you tube videos, the audio is garbled. It happens on other sites also like my american greetings ecard site - I can watch the video of the card but not hear the audio.

All Replies (4)

Hi,

Please check if this happens in Safe Mode after enabling only the Flash plugin in Tools (Alt + T) > Add-ons > Plugins.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

None of this helped

I'm having the same issue and none of these suggestions have fixed the problem.

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.