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Password/authentication prompt lacks information to know what account the login is associated with

david replied
firefox3366

I have a large number of email accounts configured in Thunderbird, roughly 20 or more.

Occasionally, one of the accounts needs to re-authenticate or re-enter its password. When that happens, Thunderbird opens a password/authentication dialog, but the dialog does not clearly tell me which configured email account triggered it.

With only one or two accounts this might not be a serious issue, but with many accounts it becomes very difficult to know which account needs attention. I may see a login prompt, but I do not know whether it belongs to a reg@r...p.com or work@r...p.com, or jobs@r...p.com, or hello@r...p.com, and so on.

I get it, outgoing SMTP servers can be shared or associated with multiple identities/accounts. In my setup though, each outgoing account is effectively one-to-one, and I still have no practical way to tell which email address the login prompt is for.

Even when an outgoing server is shared by more than one account, it would still help if the prompt showed the related a list of the accounts/identities connected to that outgoing server.

I have a large number of email accounts configured in Thunderbird, roughly 20 or more. Occasionally, one of the accounts needs to re-authenticate or re-enter its password. When that happens, Thunderbird opens a password/authentication dialog, but the dialog does not clearly tell me which configured email account triggered it. With only one or two accounts this might not be a serious issue, but with many accounts it becomes very difficult to know which account needs attention. I may see a login prompt, but I do not know whether it belongs to a reg@r...p.com or work@r...p.com, or jobs@r...p.com, or hello@r...p.com, and so on. I get it, outgoing SMTP servers can be shared or associated with multiple identities/accounts. In my setup though, each outgoing account is effectively one-to-one, and I still have no practical way to tell which email address the login prompt is for. Even when an outgoing server is shared by more than one account, it would still help if the prompt showed the related a list of the accounts/identities connected to that outgoing server.

All Replies (1)

Actually, most email providers will deny sharing an SMTP server with multiple accounts, often generating a relay error message. The error message you see is directly from the email provider, delivered by Thunderbird as received.

Yi tambaya

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