Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
An warware

Why Thunderbird hide yohoo accounts in Unufied folders?

FoxAdriano M replied
FoxAdriano M

Hello, I have the latest version of Thunderbird. I have a problem for 2 weeks and every day I'm working to solve this problem. I have 17 accounts and Thunderbird shows me only 15 accounts. It hides 2 yahoo accounts. If I add other not yahoo account, there are no problems, I can add them. But if I add a yaoo account, Thunderbird doesn't show it/them on Unified folders. I see them only on All folders. Thanks for your help.

Hello, I have the latest version of Thunderbird. I have a problem for 2 weeks and every day I'm working to solve this problem. I have 17 accounts and Thunderbird shows me only 15 accounts. It hides 2 yahoo accounts. If I add other not yahoo account, there are no problems, I can add them. But if I add a yaoo account, Thunderbird doesn't show it/them on Unified folders. I see them only on All folders. Thanks for your help.
Karanta wannan amsa a matsayinta

Zaɓi Mafita

Have you tried troubleshooting mode on the help menu?

Unless you say what you have already done we are left to guess.

All Replies (4)

Open your profile folder ☰ > Help > troubleshooting information Click on the open Folder button beside the Profile folder entry in the table. Close down Thunderbird. It can not be running for the next step

Open the mail folder in the file manager/explorer window that opened from the last step Locate the "smart mailboxes" folder in the mail folder and delete it (nothing else)

Restart Thunderbird. That will force a full rebuild of everything related to the smart mailboxes (unified views original name) and will hopefully cure your issue permanently.

I already tried this option and even other options, ma they don't work. Anyway thanks.

Zaɓi Mafita

Have you tried troubleshooting mode on the help menu?

Unless you say what you have already done we are left to guess.

Yes, I did also the option on the help menu. You are right, but I don't remember how many options I used to solve that problem. It seems I used everything. I also unistalled Thunderbird and installed it again. But I continue to get that problem. Anyway I thank you for your help.

Yi tambaya

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.