Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't download or attach file in Firefox

  • 2 amsoshi
  • 0 sa na da wannan matsala
  • 170 views
  • Amsa ta ƙarshe daga eugene_s
  • An warware

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm... Do you have any suggestions? Thank you

Mafitar da aka zaɓa

Okay, this one worked:

`sudo apt install xdg-desktop-portal-gnome`

This was Ubuntu-related problem

Karanta wannan amsa a matsayinta 👍 1

All Replies (2)

I'm able to attach a file with images that I'm sending to my insurance company with no issue. see screenshot Show the issue. Post screenshots showing the error.

Zaɓi Mafita

Okay, this one worked:

`sudo apt install xdg-desktop-portal-gnome`

This was Ubuntu-related problem