Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How to do a clean install without importing previous data?

  • 7 amsoshi
  • 1 yana da wannan matsala
  • 1208 views
  • Amsa ta ƙarshe daga alexgj88

more options

I'm trying to do a clean install of Firefox to return to 100% default settings. I don't want any of my old data, bookmarks, cookies, or browsing history, but every time I uninstall and reinstall Firefox, all of my previous bookmarks along with my browsing history are imported into Firefox.

How do I do an actual clean install, that allows me to start over without importing any previous data?

  • edit

I've also deleted my Firefox account and opened a new one multiple times, which I would assume would delete my old data. But even after deleting my account my old data is still imported to Firefox after uninstalling and re-installing it.

I'm trying to do a clean install of Firefox to return to 100% default settings. I don't want any of my old data, bookmarks, cookies, or browsing history, but every time I uninstall and reinstall Firefox, all of my previous bookmarks along with my browsing history are imported into Firefox. How do I do an actual clean install, that allows me to start over without importing any previous data? *edit I've also deleted my Firefox account and opened a new one multiple times, which I would assume would delete my old data. But even after deleting my account my old data is still imported to Firefox after uninstalling and re-installing it.

An gyara daga alexgj88

Mafitar da aka zaɓa

I wound up resetting my PC (deleting all files and folders). It was a relatively new PC so this wasn't an issue. Thank you all for the replies, though.

Karanta wannan amsa a matsayinta 👍 0

All Replies (7)

more options

User data is stored in the Profile folder which is not removed when Firefox is uninstalled. If you want a "fresh start" without any Firefox user data the two Profile folders (roaming and local file paths) need to be deleted.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

more options
more options

I deleted this folder:

C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\

Now I'm receiving this error message (see attachment)

more options

The Profile needs to be deleted before re-installing Firefox. When installing Firefox it looks for the presence of an existing Profile; when none is found a new Profile will be created.

more options

You need to delete profiles.ini and installs.ini when present in the Firefox folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
more options

I have already re-installed Firefox, but then received the error message listed in my reply above

more options

Zaɓi Mafita

I wound up resetting my PC (deleting all files and folders). It was a relatively new PC so this wasn't an issue. Thank you all for the replies, though.