Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Problems with searching

  • 3 amsoshi
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga user1435024

more options

When I type in my search query and press enter it turns into a link instead. If I manually click on the second line then nothing happens, if I press enter also nothing happens. The only way is to click on one of the search engines, but when I click on the one that is set default also nothing happens. Exactly the same thing is with the search bar. I've tried safe mode, but it changes nothing. I think that problem came up after some update. I'm using 58.0b10

When I type in my search query and press enter it turns into a link instead. If I manually click on the second line then nothing happens, if I press enter also nothing happens. The only way is to click on one of the search engines, but when I click on the one that is set default also nothing happens. Exactly the same thing is with the search bar. I've tried safe mode, but it changes nothing. I think that problem came up after some update. I'm using 58.0b10

Mafitar da aka zaɓa

What search engine is selected if you check this in "Options/Preferences -> Search" ?

Try to rename/remove search.json.mozlz4 and remove search.json, search-metadata.json, search.sqlite in the Firefox profile folder with Firefox closed to reset the search engine database.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Forgot the image.

more options

Zaɓi Mafita

What search engine is selected if you check this in "Options/Preferences -> Search" ?

Try to rename/remove search.json.mozlz4 and remove search.json, search-metadata.json, search.sqlite in the Firefox profile folder with Firefox closed to reset the search engine database.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

cor-el said

Try to rename/remove search.json.mozlz4 and remove search.json, search-metadata.json, search.sqlite in the Firefox profile folder with Firefox closed to reset the search engine database.

This have helped, thank you.