Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I had old profile but when I tried logging in a new computer where I had to reset my password, sync has not happened. It ceated a black new profile

  • 1 amsa
  • 1 yana da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga FredMcD

more options

My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

My old laptop was stolen. So I signed in a new firefox in anew computer after changing the password. But, I could not see my old data

All Replies (1)

more options

Resetting the sync password, or changing its e-mail, will remove all data from the servers.

This is a security feature. https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information

  • I've lost my Firefox Sync account information - What to do
  • I’ve forgotten, or don't have access to, my Firefox Account email address