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Mozilla hangs (not responding)message. I have loaded the latest version and still have the same problem, why?

  • 8 amsoshi
  • 3 sa na da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga FredMcD

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Firefox hangs (not Responding message) I tried refreshing Firefox. I tried deleting history. I deleted Firefox and reinstalled the latest version which I already had running before and the same problem occurs. It starts hanging after a few minute when I start the computer mostly on my email page or ebay page and continues to hang for about 5 to 10 minutes then it starts to function normally. It is most annoying and I cannot figure what is causing the problem? Please help if you can? Thank you, aleggert

Firefox hangs (not Responding message) I tried refreshing Firefox. I tried deleting history. I deleted Firefox and reinstalled the latest version which I already had running before and the same problem occurs. It starts hanging after a few minute when I start the computer mostly on my email page or ebay page and continues to hang for about 5 to 10 minutes then it starts to function normally. It is most annoying and I cannot figure what is causing the problem? Please help if you can? Thank you, aleggert

All Replies (8)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Hello FredMcD, I tried starting my computer in safe mode with networking, but the problem is I have a USB internet modem only (Tigo) and it will not connect to the internet in the computer safe mode. I tried connecting to mozilla using the regular computer mode and holding the shift key and connecting to mozilla using the mozilla icon holding the shift key and it connected to mozilla in the safe mode but I do not know what to do at this point if anything. Do you have any further recommendations that I could try? Thank you,

aleggert
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Okay, just start Firefox normally after starting the computer in Safe Mode without the network. Putter around on Firefox. Play with the options, add-ons . . . . Does the problem come back?

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FredMcD said

Okay, just start Firefox normally after starting the computer in Safe Mode without the network. Putter around on Firefox. Play with the options, add-ons . . . . Does the problem come back?
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Hello Fred McD, I tried starting the computer in safe mode without the network but my internet USB modem still will not connect to the internet in the safe mode. The internet modem will only function with the computer in the normal start mode, otherwise in other modes it will not connect to the internet. The USB modem is the only means I have to connect to the internet. Before Mozilla worked alright I believe it is the later versions that were downloaded through automatic updates that have created the problem. I just don't know, I don't know that much about internet browsers to make a good guess. I don't know how to fix the problem with the browser? Thank you, aleggert

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FredMcD said Read this carefully;

Okay, just start Firefox normally after starting the computer in Safe Mode without the network. Putter around on Firefox. Play with the options, add-ons . . . . Does the problem come back?
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Hello Fred McD, If I was unclear I am sorry, I can not start Firefox normally after starting the computer in safe mode with or without the network because my USB internet modem will not allow me access to the internet in the safe mode. the USB modem will not work when the computer is in safe mode. The only thing I can do is start the computer normally then enter Firefox in the safe mode by holding down the shift key and pressing the icon for Foxfire at the same time. This will put Foxfire in the safe mode but the computer is operating in the normal mode Because I can not get access to the internet when I use the computer in the safe mode The USB modem will not connect to the internet when the computer is in the safe mode. Thank you, aleggert

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I did not want you to access the web. Just open Firefox, and play with the controls, Bookmarks, settings. Is there still a problem?