બધાં ઉત્પાદનો Community Forum

Hi, I use TB for quite a while on my pc. Tried to use TB 4 A. I used the import function. Got 3 accts. Scanned the QR code and it seemed to import all of them. But then I noticed the Gmail POP acct was not showing any entries. I got confused, so I uninstalled and then Only imported the Gmail account. Nothing was there in any folder.

Is there a problem with POP? The documentation says no.

Thanks, Sam

The install page for Thunderbird Android recommends using F-Droid . I use the button on the Thunderbird website which takes you to F-Droid. I try to install it but a pop-up message says F-Droid install was designed for an older Android device but my device is not new. I would rather not use Play Store for this install. Any suggestions would be most helpful. Thank you.

Downloaded and installed Thunderbird on my Android phone and synced with QR code on desktop just fine.

But there is no icon on any of the phone screens. I can open my mail by opening the app from the Settings list of installed files but no obvious way to place the app on my home page.Androi

Hi - have just started using Thunderbird for Android and also changed my domain and website hosting provider. When email reloaded with new domain/ website provider, there were lots of duplicate emails/ messed up folder structure in my email account - have sorted these out on webmail version of email account. However, when I load my email account to Thunderbird, theold messed up folder structure/ duplicates dispays - any ideas how I sort this out? Mnay thanks

I have used Thunderbird (and previous) on Windows Laptop for many years. I have four emails accounts and addresses. I have just installed Thunderbird on android. It had a glitch, but it was unintuitive and not easy to fix. After install using the QR code, the first account was ok but the other 3 had an empty Outbox only. No error messages. The solution turned out to be:

Settings - (select each email account in turn) - Fetching Mail - Incoming Server - follow the dialogue with Next as it logs in to the account, and allow permissions. 

After doing this for email accts 2 3 and 4 it now works.

John Gaskell

I am unable to export from tbird windows to Android. When I click on the first qr code and then done phone goes back to the import page. This has been for quite awhile. I have 9 accounts to export and get 3 qr codes on pc.

What do I?

Same on w10 or w11.

Hallo, I have installed the "Thunderbird " app on my smartphone as I already have this programme on my PC. Now I want to export the dat, but I get a message described above

"Bestätigung der Identität" - Überschrift "Windows Sicherheit" mit Eingabe von Benutzername und Kennwort Confirmation of identity- heading windows Security by entering user name and password.

I don´t know the password. Can`t I change the password?

I have now entered all possible variations of passwords, but nothing fits. I have signed in to Microsoft, can still access my account, but no longer use it. This password is not accepted either. So I can`t create the QR code.

Can you help me? Anne Buchholz from germany.

Hello, I've got the french version of Thunderbird on my laptop. I want to have it now on my smartphone Android. But impossible to find the function "move to mobile" in the parameterss... Please help me !

This is precisely the problem but I can't find any way to get the GCU admistrator to do anything about it

A screen that indicates IT administrator approval is required for the app

   You must ask your administrator to authorize Thunderbird – approval must be done, but only once.
   Per Microsoft documentation, administrators should visit https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753 and grant the following permissions in order to authorize Mozilla Thunderbird: IMAP.AccessAsUser.All, POP.AccessAsUser.Al, SMTP.Send and offline_access

When I Export to Mobile on desktop, it generates a QR code, but the mobile app won't scan it even though it has permission. No matter how I position the phone, it won't scan. If I use the camera app, it scans but won't open in Tbird Mobile.

Pixel 8 Pro