Ended up with 3 Firefox Installers... what should I do?

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually,… (read more)

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually, when it happened again a while after I restarted my computer, I managed to get it updated normally (after a tiny bit of prodding), without the need to re-download the Installer. But now, I have two additional copies of the Installer on my computer. What should I do? Should I delete the two extra Installer files, or should I not?

Asked by hebertbrian968 3 hours ago

Can't submit extension due to version issues

Hi there, I'm trying to upload a new version of my browser extension (version 1.4.5), but the submission is being blocked due to a version number conflict. The issue is t… (read more)

Hi there, I'm trying to upload a new version of my browser extension (version 1.4.5), but the submission is being blocked due to a version number conflict. The issue is that I accidentally submitted a different extension under this listing with version 1.7.7. I reverted it immediately, but now I'm unable to upload the correct version (1.4.5) because it's considered a downgrade.

I really don't want to change my extension’s versioning just to get around this, since 1.4.5 is the actual next version in my release cycle. At the same time, I don’t want to stop updating the extension on the Mozilla Add-ons store. Is there a way to resolve this?

Asked by MagicJinn 10 hours ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 4 months ago

Last reply by jonzn4SUSE 18 hours ago

I am an exisiting user of Firefox on this PC but cannot install it my Huawei tablet

‘I need Firefox Browser on my Huawei Tablet. Mozilla keeps showing me links to Google playstore that is restricted for Huwawei devices. How can I get Firefox onto my tabl… (read more)

‘I need Firefox Browser on my Huawei Tablet. Mozilla keeps showing me links to Google playstore that is restricted for Huwawei devices. How can I get Firefox onto my tablet?’

I am already a long time user of Firefox on this, my PC

I tried the link to the Firefox in the Huawei App store but it is effectively dead with no options to download the browser

Thank you for any suggestions!

Asked by Chris Crutchley 22 hours ago

addons stopped working after last weeks update

Roboform doesn't show up in the toolbar and it doesn't pop up to suggest passwords. Video download helper doesn't show up in toolbar. This all started after the latest up… (read more)

Roboform doesn't show up in the toolbar and it doesn't pop up to suggest passwords. Video download helper doesn't show up in toolbar. This all started after the latest update. Thanks Bob

Asked by bob425 1 day ago

Lost contact with sever

My desktop icon disappeared and so did my ability to acquire my e-mails. Tried re-installation but this failed with message, "Unable to log in at server. Probably wrong… (read more)

My desktop icon disappeared and so did my ability to acquire my e-mails. Tried re-installation but this failed with message, "Unable to log in at server. Probably wrong configuration, username or password.

Asked by richardblaw 2 days ago

Last reply by david 1 day ago

while doing a Thunderbird update, install helper tool repeats when launching Thunderbird

While updating Thunderbird on macos 15.3.2 Thunderbird started requesting Admin login info to install a helper tool. Appears to be in some kind of loop as the install he… (read more)

While updating Thunderbird on macos 15.3.2 Thunderbird started requesting Admin login info to install a helper tool. Appears to be in some kind of loop as the install helper window goes away but Thunderbird never launches again so I launch Thuderbird and once again the install helper window appears.

Asked by John K 2 days ago

Last reply by Wayne Mery 1 day ago

Folders

Afer a recent update I have no folders showing - nor have I found a way to add or reveal them. I am on 137.0.2(64 bit). On Windows 11 platform. Help please.

Asked by RSB 2 days ago