Cannot send emails
Thunderbird will not send emails. Performed all the steps detailed in your support site.
Thunderbird will not send emails. Performed all the steps detailed in your support site.
I use a number of add-ons to help me out. Unfortunately, the following add-ons aren't working right now: Quicktext, Send Later, TbSync (where and how do I integrate it in… (read more)
I use a number of add-ons to help me out. Unfortunately, the following add-ons aren't working right now: Quicktext, Send Later, TbSync (where and how do I integrate it into Thunderbird?). When sending an email, I have to go through “File” > “Send”—there’s no button for it. The VBA call to send a generated email truncates the string, so the attachment isn’t included.
I’m sure some add-ons will be updated. But this is hitting me hard right now.
My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and … (read more)
My recollection is that prior to a recent automatic update to Thunderbird 140.12.1esr (64-bit) when I had a message composition window open, there were "SEND" button and possibly a "SEND LATER" button (to the left of the addressee and cc addresses in addition to the keyboard shortcuts (CTRL ENTER and CTRL SHIFT ENTER).
Following the update, there is no longer anything to the left of the addressee information. I have checked the toolbar menus, and there do not appear to be any button options. I can still send messages, but the lack of the buttons is a hindrance.
After updating to 153.0.1esr(aarch64). the SEND button has disappeared. There's no way to send an email. (I can receive emails.) I am a Mac mini M2 Pro. OS 26.4.1 I ca… (read more)
After updating to 153.0.1esr(aarch64). the SEND button has disappeared. There's no way to send an email. (I can receive emails.) I am a Mac mini M2 Pro. OS 26.4.1
I cannot find a link to download a previous release of Thuderbird, which was working fine until this update.
Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a b… (read more)
Been using Thunderbird for a number of years but recently the SSD on my laptop became corrupted and I had to buy a new one and install TB and restore my profiles from a backup.
I have two accounts and switch between them with Profile Manager.
The new laptop is an ASUS Vivobook with Win 11 Home and although TB runs ok the first time, if I close the current session and try to open the other account, nothing happens when I click on TB icon on the taskbar. IF I wait for around 5 minutes then it will run
Checked in Task Manager and cant see any instances of TB running, so any thoughts on what's wrong. Does not matter which order I open the accounts.
My brokerage firm states that it cannot notify me via email for conformation transaction. How do I add this firm's domain to my address book so that its emails will be r… (read more)
My brokerage firm states that it cannot notify me via email for conformation transaction. How do I add this firm's domain to my address book so that its emails will be received my me?
I am encountering a message of "The installation seems to be incomplete. Please check your hardware and disk setup and/or re-install." when trying to run Thunderbird. … (read more)
I am encountering a message of "The installation seems to be incomplete. Please check your hardware and disk setup and/or re-install." when trying to run Thunderbird.
This first occurred on a system that had been working for a while. An update may have been installed.
Here's what I've tried. -
Uninstall Thunderbird (along with Firefox and Mozilla Maintenance.) Checked for Program Files/Mozilla folder (all were removed). Run SFC / Scannow Run CHKDSK Installed pending Windows update. Restarted the System Renamed (essentially removed) Profiles folder Turned antivirus software off Downloaded and installed the latest version of Firefox, then Thunderbird. Launched Thunderbird. Still received the same error..
Any ideas on how to resolve the issue?
My Mac last night lost thunderbird (and numerous others things) and it's setting itself up again. I get an error that smpt already exists and I can't go any further! What… (read more)
My Mac last night lost thunderbird (and numerous others things) and it's setting itself up again. I get an error that smpt already exists and I can't go any further! What's going on? Using Comcast Mail.
I changed my server and I need to recover my emails missing a lot of them
Since about November 2025, all the mails I try to sent to @sfr.fr addresses (different recipients) fail and I get the following message: Sending of the message failed. … (read more)
Since about November 2025, all the mails I try to sent to @sfr.fr addresses (different recipients) fail and I get the following message: Sending of the message failed. An error occurred while sending mail. The mail server responded: <xxx.xxxx@sfr.fr> recipient domain rejected (blacklisted by local policy).
Please check the message recipient "xxx.xxxx@sfr.fr" and try again
I did not have this problem before. If I use Greenby's web mail (My email provider ), the messages are sent without any problem. I would very much appreciate some help to solve this problem! P.Y: pemy@pemyoung.plus.com
I have followed the instructions that several people give to transfer my existing Thunderbird installation to a new computer where I have just installed Thunderbird. That… (read more)
I have followed the instructions that several people give to transfer my existing Thunderbird installation to a new computer where I have just installed Thunderbird. That is I copied the Thunderbird folder and put it in the Roaming folded found in %appdata%. Both computers are on Windows 11. When I open the new Thunderbird, it does not recognise it. Furthermore, in Help>Troubleshooting information>Profile folder when I click to open the folder, it looks for a folder that is not in my previous Thunderbird installation: qr19mupe.default-release instead of the one that came with my imported Thunderbird folder. Has this happened to anybody and found the solution? Can anybody help please?
Bonjour, Je vous promets que je vous fais un don dès que vous aurez mis fin à votre publicité mensongère à propos des Dossier récents : ils ne sont jamais triés par ordre… (read more)
Bonjour, Je vous promets que je vous fais un don dès que vous aurez mis fin à votre publicité mensongère à propos des Dossier récents : ils ne sont jamais triés par ordre alphabétique, quelque soit le paramétrage demandé.
can't remember password
I have a new PC. I have added five email accounts, three different hosts, with some difficulty. Thunderbird finds the details for others but then refuses with the message… (read more)
I have a new PC. I have added five email accounts, three different hosts, with some difficulty. Thunderbird finds the details for others but then refuses with the message Authentication error. Unable to log in at server. Probably wrong configuration, username or password.
I added Thunderbird by copying from my old PC. The hosts for those not yet added are the same as those added.
I was attempting to use Thunderbird Restore Tool to merge multiple Thunderbird profiles. Before I started, I copied the existing Thunderbird profile to a safe location wh… (read more)
I was attempting to use Thunderbird Restore Tool to merge multiple Thunderbird profiles. Before I started, I copied the existing Thunderbird profile to a safe location where it has remained undisturbed. The Thunderbird Restore Tool did not produce the desired results, but that is a story for another day. I tried copying the saved profile back to C:\User\Tom Hayden\AppData\Roaming\Thunderbird\Profiles. I then started Thunderbird. It returned something very close to "Your profile file is inaccessible or corrupted". After some research, I edited the profiles.ini to point to the old profile file. Thunderbird would not start. I tried multiple iterations of thunderbird - p to run the profile manager. I was, eventually, able to get thunderbird to start and read the most recent e-mails from the server. However, it would not load any of the old e-mails from the old profile. I went to the profile thunderbird is currently using. Under ...\thunderbird\profile\pd785tbj.Default_User\Mail I found Local Folders-1 and pop3.airmail.net. Under pop3.airmail.net I can see the directory structure I used for my old e-mail. Everything appears to be present and in place. No matter what I do, Thunderbird will not read/load those e-mails. There is also an ImapMail directory with mail.airmail.net. Under it is a directory structure that appears to be what is actually showing up in Thunderbird. How do I restore/reload/recover/whatever the old e-mails in pop3.airmail.net? Please make your answer as explicit as possible.
Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any me… (read more)
Each time I open TBird, I get a message at the bottom left of the screen telling me that TBird has deleted X number of messages. I do not want TBird to ever delete any messages. How do I turn this automatic delete function off?
When I am on my thunderbird email page and switch to page where I used to find my address book. Now all I see is an option to create a new address book. What happened t… (read more)
When I am on my thunderbird email page and switch to page where I used to find my address book. Now all I see is an option to create a new address book. What happened to my old address book? screen shot.HEIC. screen shot.HEIC.pdf
How do I fix this Sending of message failed. An error occurred while sending mail. Th mail server responded Policy -MFRM53 Relay Denied-unauthoruzed. Please verify that y… (read more)
How do I fix this Sending of message failed. An error occurred while sending mail. Th mail server responded Policy -MFRM53 Relay Denied-unauthoruzed. Please verify that your email address is correct in your account settings and try again What should I do
Your last update included a Yahoo signup splash screen. Please remove it in the next update. It is annoying and does not serve any purpose other than ccnect me to Yahoo w… (read more)
Your last update included a Yahoo signup splash screen. Please remove it in the next update. It is annoying and does not serve any purpose other than ccnect me to Yahoo web mail. If I wanted to use that service, I sign in for it. I am content with using Thunderbird. Or at least give me the option of removing it myself. Thanks.
Thunderbird Message Filters Here are the problems (nothing corrected in newer versions-since forever) Each time the app is closed and reopened, or Shutdown and restarted … (read more)
Thunderbird Message Filters Here are the problems (nothing corrected in newer versions-since forever) Each time the app is closed and reopened, or Shutdown and restarted one or more of the following has occurred : “Message Filters“-main page 1) “Run selected filters on:” (folder dropped or changed) 2) "Enabled" Marks are dropped “Filter Rules” page 1) “Move messages to:” Folders are dropped Help! rb