Thunderbird Community Forum

Hi all, I have a client who uses Thunderbird and wants to close his orange.fr email address, but has thousands of emails he needs to be able to continue to refer to / archive. I advised to move all the emails from the IMAP server/inbox folder, to a Local folder in Thunderbird. Having done this, I tried to remove the account, did NOT check the box “Remove Message Data” and (wrongly assumed) there would still be a way for him to see his orange.fr emails in a local folder somewhere, but they all disappeared. I’ve tried to trace the path for the local folder but can’t see a way to see them once the account is removed. Can any suggest the best way to GUARANTEE that he can close his orange.fr email account and still retain his old emails? I’m guessing that if he closes the account but doesn’t remove it from Thunderbird, the account will retain the local folders but will be unable to connect to the orange.fr email address. I suppose that would be a solution but I’m guessing Thunderbird will throw a connection error every time it opens? is there a neater way? We would prefer to avoid trying to export them to another mail client.

Any suggestions / advice greatfully received. I’m just nervous that he doesn’t lose access to his old emails after closing his orange.fr email account. TIA Russ

I've been a TB user for 10+ years and been using POP with two GMail accounts. I have my TB set-up such that eMAIL is downloaded to my laptop and then sorted into LOCAL Folders by using Message Filters. Everything works.

I now have a desktop as well as my laptop. I've been told that it would be a much better idea to switch to IMAP for both machines (I use TB on both). If I do, I have a few questions:

1. Numbered list item Can I still copy from my "Inbox" to a set of Local Folders and use Message Filters to sort my eMAIL by sender?
2. Numbered list item Can I use a "unified" Inbox on each machine, as opposed to having two different Inboxes for my two GMail accounts?
3. Numbered list item Is there a guide for new IMAP users as to how to set this up?

TIA

Hi Everybody,

I am trying to move some eMails from the inbox to one specific Storage Folder. I seem to be able to move messages to any Storage Folder I want, except for this one, single Storage Folder.

There must be something in that Storage Folder settings that deny a move. What could it be?

Hello: I need help importing or fixing a Thunderbird Profile in that I want to import it so I can see the folder listing of messages.

For the Profile Path am I correct: C:\Users\DonB\AppData\Roaming\Betterbird\Profiles\t70e12zz.default\Mail\outlook.office365.com

as I have outlook.office365.com as my email provider.

Thanks for helping me! Reply to: <redacted>@mail.com [[Donald BockMail|https://1drv.ms/u/c/f1c69e25e0d2390a/EQo50uAlnsYggPENLQEAAAABjMckcPhUnd39tO-xLTsM-w?e=Dsm63a]]

Hi: I need to import my data shown here: C:\Users\DonB\AppData\Roaming\Betterbird\t70e12zz.default\Mail\pop-mail.outlook.com so I see all my email and its folder structure.

I think Outlook.com became: outlook365.com?

Where do I change this stuff so it works?

My Profile archive: https://1drv.ms/u/c/f1c69e25e0d2390a/EYrCbhynjyhGptVQ-P5ZWGUBDJFeXZno-JwoGDWXauj_9Q?e=gK0kOL

Thanks, mozillafan

Hi:

C:\Users\DonB\AppData\Roaming\Betterbird\Profiles\yssi9i86.default\Mail\outlook.office365.com

Above is my account (new since MS changed the server name. I use Help->Tools->Import to import my account data from Account: pop.outlook.com, all I get is an Inbox loading messages from the newer server name.

HELP!! Thanks, Don

At one time my Thunderbird account had a button at the top that said Tools. I could go in there and hit something like "delete all emails marked as spam" and all emails with a red mark would be deleted. That button is no longer there. I have over 4000 emails, most of which are tagged to delete, but I can't figure out how to delete them all at once, and I don't have time to delete them individually. Help please!

I am converting my 32-bit TBird v115.18 to the latest 64-bit version that runs on Windows 7. I know how to do the update but I want to make sure that my 32-bit data will open properly after the conversion. I know that if I download emails from my 64-bit PC and try to open them in the 32-bit PC, some of them get corrupted. I would like to make that does not happen from 32 to 64 bit.

Any and all help would be greatly appreciated.

TC

I have looked in the support section and find the suggested articles confusing so this is what I am trying to accomplish.

I wish all messages stored and deleted on Thunderbird to be reflected on the gmail server. So ... if I delete a message in Thunderbird that will be automatically deleted on the gmail server. Easy. I guess this is settings. But the challenge is which settings to play with.

If it is relevant ... I have many folders set up on the Thunderbird client which are not on the gmail server.

Any help really welcome.

Running Thunderbird 140.0.1esr (64bit) on Windows 11 Dell desktop.

Have had two active mail profiles running for years, one for each of us in the family. Some weird things are taking place now.

This afternoon when initiating Thunderbird by selecting Thunderbird icon on the task bar as always do, Thunderbird began going directly to my profile, not bringing up the 'Thunderbird - Choose User Profile' window. This has happened previously and I got instruction on the forum how to resolve, so I did that resolution again.

I ran Thunderbird.exe -p in the RUN box .

It bought up the 'choose user profile' window so I UNCHECKED the box 'use the selected profile without asking at startup.' I guess somehow it got inadvertently checked. I expected this to resolve the problem. Note: When the box came up the first time I did NOT notice the names of the profiles offered, ours or the default ones mentioned below.

Now, when I initiate Thunderbird by selecting the icon in the task bar or selecting the icon on the desktop or selecting Thunderbird in the START list of apps -- it still goes directly to my profile not bringing up the 'Choose User Profile' window. HOWEVER, when I enter in the RUN box either thunderbird.exe or thunderbird.exe -p it brings up the 'Choose User Profile' window.

BUT -- the profiles offered are default and default.esr. They are not our two profiles we have been running for years. Our two profiles are still in the Thunderbird Profiles directory as seen with File Explorer. Hovering over default and default.esr shows their respective paths to the Thunderbird Profiles directory. (Cannot edit these paths.) But using File Explorer, these two profiles (default and default.esr) are NOT seen in the Profiles directory at all.

Question: 1. How do I get Thunderbird to function correctly. That is, when selecting the Thunderbird icon it brings up the 'Choose User Profile' showing our two profiles, and when I RUN Thunderbird.exe in the RUN window it ALSO shows our two profiles in the 'Choose User Profile' window, and NOT that default and default.esr profiles which I don't even see in the Profiles directory.

One more thing -- I have been thinking of switching over and installing the Thunderbird Release Channel -- If I installed it, would these problems carryover or would they be resolved? Thank you.

Added this note: In the past when the box 'use the selected profile without asking at startup' got inadvertently check and I resolved the problem by running thunderbird.exe -p, I was not running the Thunderbird version I am running now. It was back on 9/22/24 and I forgot what version it was but I don't think it was the ESR version back then. Maybe that is why running this command worked back on 9/22/24, but getting weird results now with the current esr version running. Thank you again.

I have visual issues and cannot read thin text. I am trying to set up a Windows machine where it defaults to thin text. Yes, both Windows and Thunderbird allow users to increase font size and scaling, but I don't have enough screen size. It's much more helpful to increase font weight, and only somewhat increase some font sizes.

I already have /* Global UI font */

• { font-family: Andika !important; }
• { font-size: 12pt !important; }
• {font-weight: bolder !important;}

Which makes the message list good and bold, and

1. threadTree tr[data-properties~="unread"] {

color: red !important; }

Which distinguishes unread messages.

But for whatever reason, the fix doesn't extend to the messages or the settings page.

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Up until yesterday (2025/07/18) My display was set up with two columns: the left column was a hierarchy of folders and sub-folders; the right column had two sections: a list of messages (subject, size, from, date) in its upper section; and the text of the currently-selected message in its lower section. With this update (2025/07/19) my display is divided into three columns. The left column is still a hierarchy of folders. The center column is a list of messages. The right column is the text of the currently-selected message. This is awkward: I must choose between making the center column too thin to show all the message metadata (subject, size, from, date) or making the right column too thin to easily read the message text. How do I restore the text-below-messages layout that I want? Thank you.

Every few minutes Mozilla Thunderbird interrupts my work by posting a pair, one after the other, of a request to grant access to my Google account. See screen-save image attached. It pretends to give me the choice of "Allow" or "Deny", but when I click "Deny" it simply waits a few minutes and then comes back again. This is insulting and frustrating. How do I make it stop? (Other than clicking "Allow", that is, as I DO NOT WANT to grant access for the list of dangerous purposes provided in the pop-up.) Thank you.