• Solved

Using Gmail within Thunderbird, how do I recall a message within a specific number of seconds?

I have set up my Gmail account to allow me to recall messages within 30 seconds. Of course, this works on the Web version of Gmail. However, when I use Thunderbird as a c… (read more)

I have set up my Gmail account to allow me to recall messages within 30 seconds. Of course, this works on the Web version of Gmail. However, when I use Thunderbird as a client, I do not see that capacity or option. Please advise.

I am using Thunderbird Nebula 128.9.2esr (64-bit) on Windows 10 22H2.

Asked by Fire Marshal Bil 23 hours ago

Answered by david 11 hours ago

  • Solved

Inbox list of received emails, each takes up too much space

Since a recent TB update every email in my Inbox list is shown in a seperate box which is a waste of space and makes the list very difficult to scan/read and manage. I c… (read more)

Since a recent TB update every email in my Inbox list is shown in a seperate box which is a waste of space and makes the list very difficult to scan/read and manage. I can't find anything that might change this to revert back to a simple list. If I change the view to 'compact' (it is currently set to 'classic view') then all lists, including the folders' list, become impossibly scrunched up together. Please help. I am so so so sick of managing the unnecessary fall-outs from TB upgrades. This is the final piece of a puzzle (ie a royally messed up program) that has taken me many hours to resolve. TB REALLY tests one's loyalty. Thanks, Annie

Asked by annie smart 5 months ago

Answered by Matt 5 months ago

  • Solved

Copying messages from a folder only copies 35mb of messages

I would like to copy a large folder of messages, 211mb, from under Local Folders to a folder under another account. If I try to copy or move the folder from Local Folders… (read more)

I would like to copy a large folder of messages, 211mb, from under Local Folders to a folder under another account. If I try to copy or move the folder from Local Folders only a portion of the messages are copied - 35mb worth. I have tried all sorts of ways to copy the messages including copying small numbers of messages to the new folder. I can copy 1 extra message but not larger quantities. I an running Thunderbird on Win11 and the accounts are all pop. I tried Importexport NG but that will only import a mbox under local folders. Not what I want.

Asked by Kerry Stares 1 day ago

Answered by Kerry Stares 14 hours ago

  • Solved

donations

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I d… (read more)

I opened Thunderbird and could not get to the inbox or any other folders—it shows only the donations page. This is not okay. I do donate. Not much, not too often, but I do. However, if I open e-mail client and want to use it, then this is not a right moment to asking for donations. Or I should be able to do what I came to do and deal with donations issue later.

If you want users to pay for Thunderbird, it is of course okay, but please let us know in advance, give some time to mull it over and then clear the sheets. It is most inconvenient when this kind of issue is raised when you actually need to do something. And the message is unclear - how often and how much I need to donate (pay) in order to get to use Thunderbird without interruptions?

Thank you in advance and I do like Thunderbird. Just not this approach.

PS. Sorry for my bad English, not native speaker. PPS. Or, maybe this is some error that donations page does not "go away"?

Asked by Jüri Kolk 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Junk mail

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves … (read more)

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves to the junk folder. I have not changed settings and ocasionally some junk messages do go to the folder but then it stops and reverts to junk being identified but remaining in my inbox. Is there something I can try to get it working like it used to?

Asked by schick27 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Right-clicking Junk folder only stalls Thunderbird for several seconds

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk fol… (read more)

I noticed this morning that my Thunderbird tree no longer had a Junk folder. I restarted the program and Junk appeared, with stuff in it, but right-clicking the Junk folder no longer brings up the usual list of options, including Empty Junk. Instead, right-clicking seems to temporarily slow-down or 'hang' Thunderbird, a condition it does recover from in 10 seconds or so. I can open the Junk folder, select all messages and delete them, but something isn't right. Any ideas, anyone?

Update: Realized I didn't mention the version I was running, it was 133.0.3, under Windows 10, but when I opened Help to find this I was invited to do an update... so I did. When the 'update' was complete, I checked and am now running 128.6.0esr (64-bit). That seems strange. Oh, the same Junk problem persists under the 'new' version.

Update #2: Evidently the drop-down menu does eventually appear, if you just wait for it... anywhere from 5 seconds to 30 seconds or so. Normally the right-click is instantaneous. What could have happened, I wonder?

Asked by Electrojim 3 months ago

Answered by Electrojim 1 day ago

  • Solved

Remove Dashed Border around Compose Window? 137.0.2 (64-bit)

How can I remove the distracting dashed border that sits in the margin of the Compose / Write window? See the attached graphic. Is there a setting to remove it? Perhaps… (read more)

How can I remove the distracting dashed border that sits in the margin of the Compose / Write window? See the attached graphic.

Is there a setting to remove it? Perhaps I can tweak the CSS to make the color match the background so it disappears?

Asked by MozzieBob 1 day ago

Answered by MozzieBob 1 day ago

  • Solved

external input to mail program

I am only able to send an email by opening Thunderbird and selecting write. If I try to attach a file by starting with the file > send to > mail recipient or t… (read more)

I am only able to send an email by opening Thunderbird and selecting write.

If I try to attach a file by starting with the file > send to > mail recipient or try to trigger Thunderbird with an email address in a browser or start with a distribution list in the address book, all fail.

All produce the following diagnostic: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) localhost failed. The server may be unavailable or is refusing SMTP connections. Please verify that your outgoing server (SMTP) settings are correct and try again."

Asked by hrsweet3 1 month ago

Answered by hrsweet3 1 day ago

  • Solved

I can't find where to change an email account password; emails won't download into T-bird

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't… (read more)

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

Asked by Kami Scott 1 day ago

Answered by sfhowes 1 day ago

  • Solved

How do I move an email that is opened to another folder in thunderbird?

I do see how easily it is to move an email that shows on my inbox list; right click and then choose move. Once I open the email though I can't find a similar process to m… (read more)

I do see how easily it is to move an email that shows on my inbox list; right click and then choose move. Once I open the email though I can't find a similar process to move the email to another folder. Is there a way? What I currently do is to close the email window and then right click on the email as is shown on my inbox list.

Asked by sparky1957 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Messages show downloading, but do not show in inbox

Thunderbird is shows "downloading 1, 2, 3... of 259", but the messages don't show in the inbox. Background: I'm on Thunderbird 115.18.0 ESR. Gmail quit downloading pop,… (read more)

Thunderbird is shows "downloading 1, 2, 3... of 259", but the messages don't show in the inbox.

Background: I'm on Thunderbird 115.18.0 ESR. Gmail quit downloading pop, despite my having set "allow less secure..." I have a bunch of email accounts, and wanted to get just one working, so I set the others from "pop.gmail.com" to "xxxpop.gmail.com", just so they wouldn't all keep failing as I was testing. I got some message about a problem with folders that I didn't pay much attention to.

I finally realized I'm going to have to switch from "Normal Password" to "OAuth", which I did.

PROBLEM: When I get email, it authenticates and starts downloading 259 messages. Fine. But those messages don't show in the inbox.

I've tried to repair the folder, that made no difference. I tried compacting, that made no difference.

Asked by allizom.frog4food 2 days ago

Answered by Toad-Hall 2 days ago

  • Solved

Reply -> unrelated mail = author

I have recently noticed "random" mail is being added when composing reply. It only happens with Reply (All). New mail or Forwarding is not affected. To every reply there… (read more)

I have recently noticed "random" mail is being added when composing reply. It only happens with Reply (All). New mail or Forwarding is not affected.

To every reply there is added text with "Jane Doe <jane.doe@example.com> = author" (with name and mail of person I know, have in contacts, but have no affiliation to replied mail). It is the same person every time. It happens on all accounts / identities. Happens on both PCs (Fedora and Arch). I do not have account for "Jane Doe" in TB.

I have looked thru all TB settings / account settings, but did not find anything. Changing said contact made no difference, the added text is still the same, so it is not being pulled from the contact. I have no extension enabled. Previous used ReplyWithHeader, when re-enabled this issue is not present.

Where is this "text" coming from and how do I get rid of it?

Thanks for help.

Asked by Doubravka 2 days ago

Answered by Doubravka 2 days ago

  • Solved

Move 2 POP accounts to IMAP accounts on a new computer

I have three email accounts on my computer, one IMAP and two POP. I need to move these accounts to a new Windows 11 computer. I want all of the accounts on the new comp… (read more)

I have three email accounts on my computer, one IMAP and two POP. I need to move these accounts to a new Windows 11 computer. I want all of the accounts on the new computer to be IMAP. So I have two POP accounts containing messages that I need to move to IMAP accounts on my new computer.

When I open the profile folder on my current computer it has a MAIL folder and a ImapMail folder. The MAIL folder contains a Local Folder and a pop.1and1.com folder. Each of these subfolders contains the Inbox, Sent, Trash etc. folders that contain the email messages to be moved to the new computer.

I see lots of information on moving the profile but that doesn't address the POP to IMAP conversion issue or the fact there are three different accounts involved.

Asked by Bob117 3 days ago

Answered by david 3 days ago

  • Solved

Importing mobx files to Thunderbird email

I have Thunderbird installed on windows 11 and have the import export NG tools add-on. I have an mobx file locally that I am trying to import to thunderbird. I created … (read more)

I have Thunderbird installed on windows 11 and have the import export NG tools add-on. I have an mobx file locally that I am trying to import to thunderbird. I created a local folder and started the import but almost immediately I get this error: "TypeError: window.ietngAddon.mboxCopyImport is not a function", and the only thing that gets imported is the name of the mbox file, as a subfolder

Asked by ken43 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Thunderbird Address Book

Is there an option to save the sender's address into the address book automatically when replying to an email? Where is it? I think I need to turn it off!! I have been… (read more)

Is there an option to save the sender's address into the address book automatically when replying to an email? Where is it? I think I need to turn it off!!

I have been having enormous trouble with emails from a group of people who use the same 'noreply' return address. It seems that the name of one of these people was inserted into my address book together with the 'noreply' email address. Every email received from the group over the recent past has been overwritten by that name as being the sender.

I don't know if, at some time in the past, I (accidentally?) hit the reply button triggering an update to the address book - or what else could have happened.

I found the record concerned in the address book and deleted it, which has stopped the problem. But I need to stop the problem recurring.

I've spent days trying to sort this out and am now totally confused so I do hope my explanation above is clear. Please point me in the right direction for a solution

Asked by m_e_c 3 days ago

Answered by m_e_c 3 days ago

  • Solved

What happens to inbox (IMAP) when restoring profile from backup?

I have made a backup of my Thunderbird profile using this method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer If my computer crashes … (read more)

I have made a backup of my Thunderbird profile using this method:

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

If my computer crashes I can restore my messages and settings from this backup, or if I buy a new PC I can copy the data over from a backup made the same day.

The backup contains settings and local folders, but my concern is that the backup also contains the contents of my regular inbox at the time of copying.

The contents in my inbox changes over time, so naturally it will differ from the saved inbox contents in the backup.

So what happens when I paste an older backup into the Thunderbird folder? Will this data overwrite all the contents in my inbox and basically revert the inbox to an older state? Or will my inbox be crammed with doubles?

Since I use IMAP, any changes to the messages in Thunderbird will sync to the mail server, so I really don't want to do anything that deletes things or makes a mess on the mail server.

Of course, it can be good to have a copy of my messages if the mail server crashes, but if I only need to transfer data to a new PC or restore my data after a computer crash, I would rather just download the up-to-date inbox contents from the server. At the same time, it's important to me to make this backup since I want to be able to transfer my settings and local folders.

In this case, should I remove some files in the backed up profile folder before the transfer? If so, which files? The folder structure and content of the subfolders "Mail" and "ImapMail" aren't very intuitive, with various subfolders and multiple files named "Inbox" of various sizes.

Appreciating any clarifications on the matter and help to avoid conflicts between copied/backed up profiles and my current inbox.

Asked by Stachenscarfen 4 days ago

Answered by david 4 days ago

  • Solved

today thunderbird stopped downloading messages from the mail server (win10)

hi all today thunderbird stopped downloading messages from the mail server a manual d/load doesn`t do anything the mail is backed up on the server & i can`t get … (read more)

hi all today thunderbird stopped downloading messages from the mail server

a manual d/load doesn`t do anything

the mail is backed up on the server & i can`t get a d/load to happen ( manual or auto)

how to auto- clear the server so i don`t keep getting maibox full messages or is this the inbox on my computer that the message refers to

i keep deleting the junk files

Asked by mokuy1 1 week ago

Answered by mokuy1 4 days ago