ટેગ કરેલા પ્રશનો બતાવી રહ્યાં છે: બધા પ્રશન બતાવો

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (read more)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton 3 days ago

Last reply by Paul 3 days ago

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (read more)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif 4 days ago

Last reply by Paul 3 days ago

FireFox update

Well, it is quite simple: you upgraded FireFox last night and now I lost all my bookmarks which is horrible and I really do not appreciate what happened and why? It never… (read more)

Well, it is quite simple: you upgraded FireFox last night and now I lost all my bookmarks which is horrible and I really do not appreciate what happened and why? It never happened before.....

Asked by jacobusmjacobs 1 week ago

sync.firefox.com.cn Inaccessible

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24… (read more)

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24th, after logging into the domestic version account, data synchronization cannot be achieved. (Currently, all downloads automatically redirect to the international version, and the login account is also the international version account. However, the domestic version data was not backed up before, and it is necessary to log in to the domestic version again to back up the data.) . Is there any expert who can offer a solution? The data of eight years has not been backed up. Urgent

Asked by 15821706689 1 week ago

Last reply by zzZero 1 week ago

Don't see sent link or tab on iOS device after send from Firefox desktop

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently … (read more)

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

Asked by Foxfree99 1 week ago

Is there a way to clear all of the Reading List on Firefox for iOS?

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time? I've tried to enable the Reading List sidebar on the deskt… (read more)

Is there a way to clear all of the [List] Reading List on Firefox for iOS other than one half-swipe at a time?

I've tried to enable the Reading List sidebar on the desktop version via about:config, but I can't seem to find the sidebar.

Asked by Erik 1 week ago

Last reply by Erik 1 week ago

  • Locked

Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Fir… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

          • @gmail.com
          • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Asked by Mohammad k 2 weeks ago

Last reply by Kiki [Off - Back June 11th] 1 week ago

generated password was not saved

Dear Firefox-Support, while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password functio… (read more)

Dear Firefox-Support,

while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password function on an account previously not known to my Firefox account. When I acknowledged the password change and was prompted to sign in in the same tab, neither the function that should remember the new password within the same session worked, nor was it saved with the other passwords.

I think it is unlikely you can help me find this password again, but I would like to make you aware, that this szenario might be an issue.

Asked by sarah.neipel 1 week ago

Saving json response as a json file when it is behind login wall

When I try saving a json response from a server that requires login, saving doesn’t save the content that is loaded in the browser. Instead, it seems to repeat the reques… (read more)

When I try saving a json response from a server that requires login, saving doesn’t save the content that is loaded in the browser. Instead, it seems to repeat the request to the endpoint serving the json without auth which results to saving an unauthenticated version of file.

I am using “share” menu which offers to save the response as file, but the end result is not what is expected.

If necessary, I can provide more information in order to replicate the error.

Asked by Leka 1 week ago

  • Locked

Delete my Firefox account

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is… (read more)

I’m not I phone Klein and my Apple I phone send me a email saying I have 4 Fire versus no viruseswell anyhow it takes me to Firefox page and I’m almost think Firefox is the problem so that’s why I need to get rid of Firefox but it’s not closing and I follow the instructions all the way through and I don’t know what else to do stuck Patricia snook [email address]

Asked by SuMo Bot 1 week ago

Last reply by Paul 1 week ago