Firefox Community Forum

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt

Hello Mozilla Team,

After the last update - all my 12 years of data is gone? No bookmarks or anything? No warning to do a backup? That's ridiculous guys. The only option you provided me with is 32 character recovery key I set up in 2022? Well I dont have it. Can't recover it. And if you don't intend to assist in some way - it's Game Over Firefox for me!

I'm sorry to say all my groups and tabs were not opened this morning, and the restore session option doesn't even show up in options!

The groups are not even in my history even though I used them yesterday!

How can this be?

I don't believe they're all gone. I know sessions are backed up...

Please help

thanks

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. This happened to me a few weeks ago. That time I found a solution: find a back-up of the old profile and manually restore it. I tried to reproduce that solution this time, only to find that there are no back-ups at all of my previous session. Is there a solution to this problem?

Hello,

I recently reinstalled Windows on my computer, and after setting everything up again, I noticed that all of my Firefox bookmarks are missing.

I would like to know if it is possible to recover or restore my bookmarks. Before reinstalling Windows, I was using Firefox normally and had a large collection of saved bookmarks. Unfortunately, I can no longer find them after the reinstall.

Could you please let me know if there is any way to recover them, either from my Firefox account, a backup, or any other method?

Thank you for your help.

I had a system crash and had to reset my PC to factory specs. I previously saved my Firefox recovery key so that I would be able to recover my bookmarks etc in case anything happened however when I tried to recover my info I kept getting a message that my key was invalid. I then realized that a 32 character key is necessary but my key is only 28 characters. Did I miss a few characters or do I have an older key that will no longer work? Any help or info you can give me on this will be appreciated.

When I allowed your latest update to happen ALL MY BOOKMARKS WENT AWAY! Can you restore them for me? I am 95 years old and don't do this stuff well. Otherwise, tell me how and I will try.