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Cannot restore from Firefox backup

I made 2 copies of the Firefox backup folder on a Win 10 computer and haven't been able to restore either to a Win11 computer. The error message is "This file isn’t work… (read more)

I made 2 copies of the Firefox backup folder on a Win 10 computer and haven't been able to restore either to a Win11 computer. The error message is "This file isn’t working. Try picking a different file." The Win 10 computer had a later version of Firefox than is on the Win 11 computer but was not the most recent version available.

Any ideas for installing the backup file or for a work around so I have my most recent profile data, bookmarks and passwords on the Win 11 computer?

Solved 1

my ability to scroll through web pages has stopped working, i have to go to the far right and click on the border

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the prob… (read more)

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Solved 4 3 20

How do I stop FireFox from telling me to set it as the default.

How do I stop this page from coming up several times a day. I have already set FireFox as my default browser, several times, but to no avail. I've careful followed your… (read more)

How do I stop this page from coming up several times a day. I have already set FireFox as my default browser, several times, but to no avail. I've careful followed your instructions. I dislike MS and have used FF for years. If this doesn't stop, I'll search for another browser that hopefully behave. I have set it on 4 computers, 2 Win 10, 2 Win 11.

By the way, the computers show FireFox twice, but only one actual installation.

Please do better!

Solved 8 90

Vertical Tabs not rendered

I love vertical the tab view. Unfortunately, on one of my systems, vertical tabs to not render correctly. Groups are shown, but there are no favicons or titles shown (see… (read more)

I love vertical the tab view. Unfortunately, on one of my systems, vertical tabs to not render correctly. Groups are shown, but there are no favicons or titles shown (see attached image). The tabs are also not clickable. Any insight into how I could debug that would be amazing!

Solved 5 30

Firefox and IP Addresses

I asked a question last night about whether or not Firefox had an IP Address. Sounded silly, but I was dealing with an unfamiliar IP. I did eventually find apps that loca… (read more)

I asked a question last night about whether or not Firefox had an IP Address. Sounded silly, but I was dealing with an unfamiliar IP. I did eventually find apps that locate IP Addresses. Problem solved . Just want to thank James for taking the time to respond to my question.

Locked 1 30

I can not change the language into Basque

Hello, I am trying to change the idiom of Mozilla since september and I can´t do it. I is a computer of the department of education of the Basque Country, and I would li… (read more)

Hello,

I am trying to change the idiom of Mozilla since september and I can´t do it. I is a computer of the department of education of the Basque Country, and I would like to change it to Basque.

I attach the capture photo of the scene.

Thank you.

Solved 2 30

When opening a new window on firefox I see a "homepage" offering some shortcut icons along with headings, i.e. : Popular Today, Connections, etc., stories to click on. How can I eliminate these options from being "offered" or shown? Many thanks!

When opening a new window on firefox I see a "homepage" (No URL offered at the top of the page), offering some helpful, frequently used shortcut icons followed by a numbe… (read more)

When opening a new window on firefox I see a "homepage" (No URL offered at the top of the page), offering some helpful, frequently used shortcut icons followed by a number of headings, i.e. : Popular Today, Connections, Featured Videos, etc., providing image/links to stories from various "news" or "interest" websites, which I can click on to view. Opening a number of these sites in order to view the advertised "story" require setting up a free, or paywall account/membership, etc.. How can I eliminate these undesirable/unwanted options from being "offered" or shown on my firefox homepage? Something may look interesting, but I'm not one to sign up, or pay to view these opportunities. I see where I can eliminate entire Categories, but what I'm trying to do is block, or eliminate the "offer to view" what I deem "unwanted offers to sign up to view this "story". Can this "Junk/Bait" be eliminated from my homepage on a site by site basis? As examples: CNN, Wired", "the cut", among others. Can the page be configured to eliminate the offering of "Non-Free", "Non-Membership", "Non-Signup" Sites? (Apologies for my lack of appropriate semantics, I'm just a user, not an Internet Expert, developer, or or software-savvy person.) As an aside, is there a way to contact a real live human person at Mozilla/Firefox to assist with issues like this, or answer related questions. All I seem to find are circular links to "Contact Mozilla", which bring me to unrelated FAQ databases, and user forums, etc., where I find I'm unable to get an answer to the question asked? Thanks for reading and advising!

Solved 2 101

Sidebar attached to bookmarks

Hello, I somehow have gotten a slimmer sidebar that is attached to my bookmarks sidebar on the left. I can't get it to disappear without losing my bookmarks at the same t… (read more)

Hello, I somehow have gotten a slimmer sidebar that is attached to my bookmarks sidebar on the left. I can't get it to disappear without losing my bookmarks at the same time. When I re-open bookmarks it has this sidebar again on the side. Is it possible to get just this slim bar to go away? Thank you

Solved 2 70

Widgets does not have Indian Standard Time

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that I… (read more)

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that India has one of the world's largest internet user bases and a significantly larger population than many countries currently represented.

India operates on a unique UTC+5:30 time zone used by over 1.4 billion people, making it one of the most widely used time zones globally. The absence of IST while neighbouring time zones are available feels like a major oversight and reduces the usefulness of the widget for Indian users and anyone who regularly works with Indian colleagues, clients, friends, or family.

Please add Indian Standard Time (IST) to the World Clock widget as a standard option. Its inclusion would greatly improve the widgets global coverage and usability.

Solved 8 101

How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

Solved 2 30

Difficulty Adding a language to ' TranslationLanguage'.

Hello, My chosen language is English, with French second and US English third. I want to set French as my translation language but when I select 'Translation Settings' I … (read more)

Hello,

My chosen language is English, with French second and US English third. I want to set French as my translation language but when I select 'Translation Settings' I am presented with a menu that only allows Removal of languages. How do I Add a language ? In this case French.

Best wishes

Solved 3 80

Firefox VPN not hiding my location?

I wanted to use the Firefox browser VPN to check what the price of a certain Patreon subscription is in another country, but when the VPN is on, the website still correct… (read more)

I wanted to use the Firefox browser VPN to check what the price of a certain Patreon subscription is in another country, but when the VPN is on, the website still correctly identifies my current location and shows me the price in my current country's currency. Is this a limitation of the VPN, or did I not set it up correctly?

Solved 1 70

Сайт drive2 работает не корректно. Не работает выбор режима день/ночь, а также не возможно ответить в постах бортжурнала.

Сайт drive2 работает не корректно. Не работает выбор режима день/ночь, а также не возможно ответить в постах бортжурнала.

Solved 10 20

How do I turn off the Alt Text warning on images with no text?

Please appreciate that alternative text is not always applicable. I use the Add Image button to tick off things on a list (add image of a tick) - for my own personal use,… (read more)

Please appreciate that alternative text is not always applicable.

I use the Add Image button to tick off things on a list (add image of a tick) - for my own personal use, not suitable for webviewing. Halfway through the task these Alt Text warnings just obliterate my view of the document; my attempts to not have to print it, or not have to use Adobe, are thwarted.

I'm looking at a page of grey blocks that contain a triangle which in turn contains an exclamation mark, and I can no longer see the actual document behind them.

Sorry if I've posted in the wrong place.

Solved 12 100

How do I turn off the Alt Text warning on images with no text?

Please appreciate that alternative text is not always applicable. I use the Add Image button to tick off things on a list (add image of a tick) - for my own personal use,… (read more)

Please appreciate that alternative text is not always applicable.

I use the Add Image button to tick off things on a list (add image of a tick) - for my own personal use, not suitable for webviewing. Halfway through the task these Alt Text warnings just obliterate my view of the document; my attempts to not have to print it, or not have to use Adobe, are thwarted.

I'm looking at a page of grey blocks that contain a triangle which in turn contains an exclamation mark, and I can no longer see the actual document behind them.

Sorry if I've posted in the wrong place. I posted this under Thunderbird in error, whatever that is, and I reposted it under Firefox, but that;s gone. So if you find a duplicate question, I'm sorry.

Locked 4 80

how do I amend or otherwise control or stop the autofill of bank card detail feature?

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no pro… (read more)

I am looking to stop Firefox remembering and possibly delete the details of my bank cards and would like to know where the control for that resides. There has been no problem with this, but would like to know how to at least suspend this feature.

Solved 2 50