Firefox Support Forum

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state:

 Firefox is open and window is maximized.
 Firefox Full Screen is toggled OFF.
 Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled ON.

Then the Windows taskbar will not display when the cursor is place at the bottom of the monitor screen. If the Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled OFF. Then the Windows taskbar will also not display. Changing the ON/OFF state of any other Windows taskbar display setting in any combination does not fix the failure.

I have been using (VIEWING articles in // saving articles TO my) FIREFOX "POCKET" for more than a year.

I have the pocket ICON on my upper toolbar. But ALL that seems to do is allow me to ADD an open page TO Pocket. I have NO clue how to simply **Go t o POCKET** and VIEW any / all my saved items there.

Good God, WHAT is the secret handshake??! ...in trying to figure this out I see numerous things telling me to SIGN IN to pocket ... IF way back when I began using pocket I MADE a USER NAME / Password for it, that info is long forgotten. I HAVE a FIREFOX account ... was sent therewhile supposedly (according to Firefox" HELP") to 'sign in' to my POCKET account. Only took me to an overall FIREFOX account page - wherein NO LONK there referred AT ALL to POCKET.

I 'SAVE' to my pocket (ICON) almost daily. NEVER need any kind of sign in for this. NOW I want to LOOK AT / READ some of these - BUT FIND NOWAY TO GET THERE. ICON omly SAVES a page.

Ridiculous. HOW do I VIEW / SEE / FIND /READ my saved pocket items?

Fix the confirmation email process so it works. Tell me how Firefox lost my signed in status. Tell me why there is an added 1 after my user name of bth73. Drug test your employees for meth usage.

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don

Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Starting with Firefox 113 (on Debian Linux), every few days Yahoo mail stops working properly: I can read emails but hitting any action of them, like Reply, Move, Delete, does nothing at all.

I need to clear cookies to get this operational again. This doesn't happen on chrome on the same computer.

The only add on I have is an adblocker, disabled for yahoo mail. This problem also happens with enhanced tracker protection turned off.

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

Lets say I have xyz.abc as a pinned page, now when I keep xyz.abc as homepage in settings, on reopening the browser it opens a new tab rather than the one that I have Pinned.

How do i make it so that it doesn't open a new page rather directs me to the pinned page when I open ze browser.

I recently renamed a number of "htm" files and their associated "_files" folders. I used windows "rename" function, which I now know was wrong. I now know to open the file in Firefox and use the Firefox "Save as" function to rename.

So my improperly renamed htm files no longer associate with their "_files" folders that contain .js, .css and .svg files necessary to open the page. I end up with a blank screen

I've read a number of posts on how to use "save as" to maintain the file and folder association, but I have found nothing on how to "fix" this "after the fact".

Ideas?

Thanks in advance!

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

With the latest update to Firefox (116.0.1) typing anything in the search bar looks as though my keyboard is mapped to everything - every keypress does something different. This only affects Firefox, no other program behaves this way (Word, Excel, Discord, etc.).

Currently running Windows 10, AMD Ryzen 7 1800, DDR4 RAM, Malwarebytes, and ZoneAlarm Extreme Security version: 15.8.139.18543. Had to revert back to Firefox 113 to type this via downloading it via Edge.

I keep getting a prompt to update the latest Firefox update on my windows laptop. I actually did it and lost everything I needed, like bookmarks and asked for help and the instructions were so difficult I gave up. I don't know how it happened maybe I shut down and opened it again but I opened another tab and my old 'stuff' was all there so I closed the tab with the new update. What I'm saying is one tab had my old way and the other tab had the 'new' terrible way. Now I can't stop the prompting to update Firefox with the latest. I don't want the latest update if I'm going to run into the same problem so who can I talk to about this? Don't send me a link to do this and this and that. Not everybody knows how to do all that or even understand it!

Since a couple of months I see only [object Object] instead of code blocks on (almost) all web pages. For example on StackOverflow.

Any ideas what could cause this?

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?