ટેગ કરેલા પ્રશનો બતાવી રહ્યાં છે: બધા પ્રશન બતાવો
  • Solved

Full screen video doesn't take up the entire screen on MacOS 12.5 unless Firefox is in full screen mode

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy t… (read more)

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

Asked by Hami 4 months ago

Answered by Hami 4 months ago

  • Solved

Bookmark backup not loading

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think… (read more)

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Asked by pgtjr 4 months ago

Answered by pgtjr 4 months ago

  • Solved

Opening new tabs switches to them immediately despite the settings being the opposite.

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get… (read more)

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get this to stop?

Asked by sickbeef 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is gettin… (read more)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 4 months ago

Answered by richwalters 4 months ago

  • Solved

Firefox dragging cursor on left side of browser window goes back a page??? **SOLVED**

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click … (read more)

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click and drag upwards, firefox acts like i've pressed the back button! I've been trying to get some work done, which includes clicking and dragging things, so this is incredibly frustrating! I've already turned off browser.gestures in about:config, and now I'm not sure what to do! Please help me! ): This also happens when I click and drag from the left side of the page, to the right side of the page.

Edit: Turns out it was my mouse ): got a new one and it fixed the issue.

Asked by runnyyolkyummy 4 months ago

Answered by runnyyolkyummy 4 months ago

  • Solved

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (read more)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Asked by James Craw 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Passwords from previous versions

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used … (read more)

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

Asked by Brian Mercer 4 months ago

Answered by Brian Mercer 4 months ago

  • Solved

Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anothe… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 4 months ago

Answered by Dropa 4 months ago

  • Solved

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (read more)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Asked by bxcfilm 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (read more)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Asked by joshuachambers 4 months ago

Answered by joshuachambers 4 months ago

  • Solved

Content Security Policy issues.

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched paymen… (read more)

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched payment plugins until it gets fixed. (In case you would like to know the extent of my troubleshooting. I ended up installing a brand new wordpress install on a subdomain and the error still occurred.)

This is most likely not related to my initial payment provider issue. When I view issues in the console I keep getting error messages. These issues affect my ability to use the checkout page on my Firefox. We are currently processing payments successfully. These errors do not show up on Chrome.

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“style-src”). moz-extension:88:56 Content Security Policy: The page’s settings observed the loading of a resource at inline (“style-src”). A CSP report is being sent. moz-extension:88:56 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). moz-extension:136:52 Content Security Policy: The page’s settings observed the loading of a resource at inline (“script-src”). A CSP report is being sent. moz-extension:136:52

This is the website page I need help with. https://heartlandforest.org/checkout/

I can't tell if this is happening to everyone or just me. I don't know which resources were blocked or where to fix this. My website and my server do not have a CSP. I have been looking for an answer for over a week before attempting to try asking here. Every issue I have noticed in the past week on my site has been one big red herring after another.

Asked by Engage 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

how to restore the previous session

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpage… (read more)

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

Asked by wenjuan1980 4 months ago

Answered by cor-el 4 months ago

  • Solved

Facebook Messenger

Hello, For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load … (read more)

Hello,

For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load indefinitely and not redirect to the new page with all the messages.

I have not installed any new add-ons and Troubleshoot Mode has the exact same issue. A week ago everything was fine. It this a known issue with the latest update?

Is there something I can do?

Please don't tell me to reset firefox. Burning your house down for a minor inconvenience is not a solution. It's as unprofessional of an advice as all those "reinstall windows" tips for absolutely every singe issue. That's not advice, just lack of knowledge.

Asked by Sheppard 4 months ago

Answered by cor-el 4 months ago

  • Solved

Aer LIngus website

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I… (read more)

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

Asked by epzcaw 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

How can I put the new tab button in the same position that chrome would have?

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way … (read more)

My muscle memory has me constantly clicking just slightly to the right of where the furthest right tab is. It feels weird stretching alllll the way right or alll the way left. I've tried both spots and it just feels unatural to me. Obvioulsy I'll get used to it after a while its just I'd like it to be back to where I'm used to it being.

Asked by xledgendsx 4 months ago

Answered by TyDraniu 4 months ago

  • Locked

GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago