Firefox Community Forum

I use a program called Ultimate Guitar Tabs. It is fantastic for finding chord sheets for playing guitar songs and being able to download them as a PDF file with the lyrics and chords shown. Unfortunately I have tried doing this simple press of a button save as PDF in Firefox and all I get is a colored screen either blue purple red etc and no PDF. I have tried the exact same thing in Google Chrome and it does it flawlessly. I don't want to use Google if I don't have to, but at this stage I have to and would be pleased if Firefox could address this problem and make life easy again. I updated Firefox today and everything seems ok except for this PDF problem. I imagine their will be other people affected by this and it may not seem like a big deal but Ultimate Guitar Tabs is the industry standard for teaching people how to play songs on guitar and is used by most muso's world wide to teach students how to play specific songs. Please note It affects both Linux Mint (My main system) and windows 11 (My Laptop). If Google chrome can do it on both Linux & Windows 11 I am sure you should be able to address this problem.

Please advise asap if you need more info etc.

Thanks and regards, From Australia, Steve Paul

Hi 🙂 This is a follow-up to https://support.mozilla.org/en-US/questions/1511440.

The problem is this: support.mozilla.org is a site intended for asking support questions, and it is very inconvenient not to be able to use extensions that assist with typing (notably Unicodify and Clippings).

i have 2 suggestions to do:

1) Let the user choose whether to keep extensions enabled (in which case support.mozilla.org is not privileged, the user cannot send "Troubleshooting Information", and there is no security vulnerability), or to send "Troubleshooting Information" (in which case extensions are disabled).

2) Review the design of support.mozilla.org in a way that a subdomain like ffinfos.support.mozilla.org is privileged instead of support.mozilla.org, Firefox sends "Troubleshooting Information" to ffinfos.support.mozilla.org, and extensions are enabled on support.mozilla.org but can never interact with data that Firefox would send to ffinfos.support.mozilla.org.

What do you think about this?

When filling in the PDF documents, at each section/line I move too, the font reverts back to the super large size, without being prompted too. Is there a way to set the font, so it remains the same, unless prompted? When attempting to adjust the font, it goes from super large to super small, any suggestions to set the font in between these two sizes?

• • I opened up the document from my email and began working from there. Should I use a PDF program and not from the email?**

As of a few updates ago, Firefox keeps adding items to the drop down menu in the address box. It used to have all the sites I went to to check out headlines, but it started adding things I hardly ever use. For instance I went ONE TIME to the "no calls" registry to register my phone number, and for a month that was in that drop down menu. Another, I have a number of tabs that are always open, like the weather and local radar, etc. A number of them are now in my drop down menu. So, somehow Firefox decides to drop items that I go to EVERY DAY, and put in other things it likes, like the no-call phone registry link. I would like a setting that doesn't allow it to decide this. Or the ability to delete items it adds and say that I don't want these things in that menu. It's fine that it keeps all the items I go to every day, but stop dropping them to add the links to tabs that are ALREADY open in my browser.

New install of Zorin OS 18 and new install of Firefox 152 resulted in not displaying bookmark tool bar with the imported bookmarks. Tried adding a new bookmark which displayed after the import bookmarks icon but none of the old ones. Tried to import from HTML that reported done, I closed and reopened Firefox and the same toolbar display. Is this something with Zorin or Firefox?

When I click to fill in a Credit Card field to pay for something, my correct card info appears momentarily, but then disappears. To execute a payment, I am forced to manually fill in all required information. I made sure the "save autofill" box was properly checked in the Settings, and it was. Names, addressed, etc. are all filled in properly; only credit card info is not.

when the Firefox install asks for a password, which password are they referring to?

Also, instructions say to use "sudo" in Terminal - how does one get to that ?

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

My impression is that everytime Firefox updates I loose my passwords and bookmarks. This happens on my windows and Linux computers. I believe that I'm not signed in to Firefox but not sure. Would not being logged in cause this problem?

I am getting more frequent "Firefox can’t create a secure connection to the server " messages. This isn't inherently an issue, but on most of them there is no longer a "continue anyway" button. I know your first response will be "It's for your safety." Well now, I'm a big boy, 58 to be exact, and I wear my big boy pants everyday. I am perfectly capable of deciding how much risk I'm willing to accept. This especially applies to sights I am familiar with and trust that suddenly trigger your warning for some mysterious reason. This is becoming a large problem for me and if there isn't a fix for it I may have to reconsider my use of Firefox.

Hello there, I use Firefox on Linux and on my Iphone. On the Iphone, when I type in asomething in the search bar, on the bottom of the app I can select with one click, which search engine to use. On firefox desktop, this needs more clicks and I would find it helpful, to have the engines shown next to the text and be reachable with one click. Thank you for this great browser!

I need 2 logins for a website Login 1 : For www.example.org/ with user@some.url and Password1 Login 2 : For www.example.org/otherdir/ with otheruser@other.url and Password2

Now Firefox 140 keeps deleting the subdirectory /otherdir/ when storing the Login2 and merges the logins with whatever was given second. Login 2 is not possible. Login 1 gets corrupted.

This is a bug.