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Why do certain web pages become corrupted even after I re-install Firefox even when I don't save my bookmarks?

  • 5 replies
  • 5 have this problem
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  • Last reply by cor-el

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Why do certain web pages become corrupted even after I re-install Firefox even when I don't save my bookmarks?

Why do certain web pages become corrupted even after I re-install Firefox even when I don't save my bookmarks?

Chosen solution

Can you attach a screenshot that show what distortion you mean?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

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All Replies (5)

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

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Thanks cor-el.

Sorry it took so long to reply but once again, one of the web pages on a site I frequently visit became corrupted again. I followed your instructions, cleared the cache and the cookies on that particular site and when I re-opened Firefox, the page opened normally.

Thanks again!

Modified by Dumas

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Chosen Solution

Can you attach a screenshot that show what distortion you mean?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).

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cor-el,

Yes, I will....the next time it happens. In the past it has happened to AOL a number of times (which is usually my home page), as well as some Yuku message boards I visit...The History Channel A&E, Spike TV, all at various times.

Unfortunately, this morning when it happened to one of the Yuku message board, I went directly to the tool bar, cleared my cache and cookies, without capturing a screenshot. Now , everything I've bookmarked is working properly but I will tell you it's a problem that I only experience on Firefox and not any other browsers, even when I've imported bookmarks from Firefox. It's been a fairly consistent problem for the past 6 months or so where I manually uninstalled, reinstalled Firefox (my preferred browser) and again, manually started bookmarking my sites all over again. It seems that when it happens most of the icons, graphics and photographs are missing, leaving me with only disorganized text.

The next time that it occurs, I will take a screen shot and forward it to you.

Thanks for you interest and help.

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You're welcome


Try to reload web page(s) and bypass the cache if it happens again.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

The default of the pref network.http.max-connections has been increased from 30 to 256 in Firefox 6+ versions.

Try to decrease the value of the pref network.http.max-connections from 256 to 30 as used in Firefox 3 versions.

If you (or an extension) made changes to other network.http prefs like enabling HTTP pipelining (network.http.pipelining) then reset those prefs via the right-click context menu.