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Got a new laptop and downloaded latest version; Icons are on desktop but when I click them Firefox does not open.

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I currently have Firefox loaded on my desk CPU. Bought my wife a new Toshiba laptop and downloaded latest version on her laptop. The ICONs appear on the desktop, but when I click on them; i only display my Yahoo home page. I checked and the program is loaded. When I downloaded on my CPU I had no problems, clicked on ICON and Firefox homepage loaded.

I currently have Firefox loaded on my desk CPU. Bought my wife a new Toshiba laptop and downloaded latest version on her laptop. The ICONs appear on the desktop, but when I click on them; i only display my Yahoo home page. I checked and the program is loaded. When I downloaded on my CPU I had no problems, clicked on ICON and Firefox homepage loaded.