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When trying to open PDF I get error "Error: cannot open that file. Probably it does not exist."; If I use IE they open no problem. I have tried all troubleshooting listed in Firefox's PDF troubleshooting page.

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When trying to open PDF I get error "Error: cannot open that file. Probably it does not exist."; If I use IE they open no problem. I have tried all troubleshooting listed in Firefox's PDF troubleshooting page (resetting plugin database, uninstalling/reinstalling Adobe reader, set application action, etc.). And installed latest Firefox (5.01). When I click a PDF link, it asks what I want to do, I select open, it downloads, then the error pops up as a javascript application error. I can download, then open; but not open in browser.

When trying to open PDF I get error "Error: cannot open that file. Probably it does not exist."; If I use IE they open no problem. I have tried all troubleshooting listed in Firefox's PDF troubleshooting page (resetting plugin database, uninstalling/reinstalling Adobe reader, set application action, etc.). And installed latest Firefox (5.01). When I click a PDF link, it asks what I want to do, I select open, it downloads, then the error pops up as a javascript application error. I can download, then open; but not open in browser.