Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4.0 and 5.0 not displaying website correctly after upgrade

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by jess7878

more options

I recently updated to Firefox 4.0 on both my desktop and laptop. My website, www.mylifeundecided.com, is displaying fine on my desktop (XP) but not on my laptop (windows 7), it also displays fine on our mac (OS X) which also has firefox 4.0.

For some reason the font is displaying too large causing everything to be bumped down and not appear right (and I already checked the zoom, it's not zoomed in or out, it's at 100% so that's not the issue.)

I tried upgrading to 5.0 but experienced the same issue. It looks fine on Chrome, IE8 and Firefox 3. Here is a screenshot of the issue and how it's supposed to look. (the affected area is mostly in the circled box).

http://tinypic.com/r/2nvfbc3/7

Can anyone help? Much appreciated! Thanks! Jessica

I recently updated to Firefox 4.0 on both my desktop and laptop. My website, www.mylifeundecided.com, is displaying fine on my desktop (XP) but not on my laptop (windows 7), it also displays fine on our mac (OS X) which also has firefox 4.0. For some reason the font is displaying too large causing everything to be bumped down and not appear right (and I already checked the zoom, it's not zoomed in or out, it's at 100% so that's not the issue.) I tried upgrading to 5.0 but experienced the same issue. It looks fine on Chrome, IE8 and Firefox 3. Here is a screenshot of the issue and how it's supposed to look. (the affected area is mostly in the circled box). http://tinypic.com/r/2nvfbc3/7 Can anyone help? Much appreciated! Thanks! Jessica

All Replies (2)

more options

If you have increased the minimum font size then try the default setting 'none' as a high value can cause issues like you described.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
more options

Hi Cor-el,

Thanks so much for your response. Unfortunately, I checked and both of these settings are already set up as you described. Minimum font size is set to none and "allow pages to choose their own fonts" is already checked.

Any other ideas?

Thanks! Jessica