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firefox will not allow me to sign in to windows hotmail. i can only access it using IE8

  • 8 replies
  • 39 have this problem
  • 27 views
  • Last reply by healthman1

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When I am on the MSN page and select Hotmail, or when I enter it as a URL address www.hotmail.com I get the following message: The Windows Live Network is unavailable from this site for one of the following reasons:

   * This site may be experiencing a problem
   * The site may not be a member of the Windows Live Network

You can:

   * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.

All Replies (8)

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Please try to clear cookies and cache and let us know whether it solves the problem.

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I did as you instructed and it did not work. Still can't access hotmail thru firefox

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Try signing in at www.live.com.

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Tried it and again it didn't work.

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Try to sign in in Diagnose Firefox issues using Troubleshoot Mode.

If it works, disable all add-ons in safe mode dialog, save changes and restart -- it'll restart you to normal mode with all add-ons disabled; check for the issue there again.

Modified by Svetlana

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I again tried to sign on to hotmail and got the following message. I can get into live mail but it is important that I access hotmail in order to send an attachment to a site that will only send if in hotmail and not live mail.



Error symbol The Windows Live Network is unavailable from this site for one of the following reasons:

   * This site may be experiencing a problem
   * The site may not be a member of the Windows Live Network

You can:

   * You can sign in or sign up at other sites on the Windows Live Network, or try again later at this site.
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It can sometimes happen that a Hotmail account is not available. I've seen that in the past a few times, so you can try again later to see if that works like the message says.

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This has been going on for over a month. But good news is that I again emptied out all cookies and was finally able to sign into hotmail. Thanks so much.