Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Stopping Animated GIFs in the preview pane

  • 2 replies
  • 0 have this problem
  • 30 views
  • Last reply by Bill

more options

Amazon just sent me an email an animated GIF at the top of it. As a result, whenever it's in the preview pane, it's constantly swapping colors and making a visual nuisance of itself. All morning, it's been blinking at me. Is there any way to shut off animations in the preview pane? I almost never want to see an animated gif in an email, but I definitely never want it dancing around in the preview pane.

Amazon just sent me an email an animated GIF at the top of it. As a result, whenever it's in the preview pane, it's constantly swapping colors and making a visual nuisance of itself. All morning, it's been blinking at me. Is there any way to shut off animations in the preview pane? I almost never want to see an animated gif in an email, but I definitely never want it dancing around in the preview pane.

Chosen solution

There is neither a preview pane or a setting in the user interface for controlling animated GIFs. There is however a hidden preference media.autoplay.enabled that is inherited from Firefox that should stop the continuous play. This can be accessed in Thunderbird using the Config Editor

The trouble I am having is getting the acceptable values. Thankfully mozillazine was resurrected and this twenty year old article filled in the blanks. https://kb.mozillazine.org/Animated_images

Valid values are;

       none — will prevent image animation
       once — will let the image animate once
       normal (default) — will allow it to play over and over

Note that case is important in text entered for this setting. It is all lower case. No capitalization.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

There is neither a preview pane or a setting in the user interface for controlling animated GIFs. There is however a hidden preference media.autoplay.enabled that is inherited from Firefox that should stop the continuous play. This can be accessed in Thunderbird using the Config Editor

The trouble I am having is getting the acceptable values. Thankfully mozillazine was resurrected and this twenty year old article filled in the blanks. https://kb.mozillazine.org/Animated_images

Valid values are;

       none — will prevent image animation
       once — will let the image animate once
       normal (default) — will allow it to play over and over

Note that case is important in text entered for this setting. It is all lower case. No capitalization.

more options

That did it! Thank you, Matt!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.