Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to sign into Epson support site being blocked by Malwarebyes as malware!

  • 2 replies
  • 0 have this problem
  • 32 views
  • Last reply by BTINAZ

BTINAZ
BTINAZ
more options

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Chosen solution

This is the site and there is a password reset option. see screenshot https://epson.com/oidc/login?client_id=b2c-us&ui_locales=en&select_registration=true

Read this answer in context 👍 1

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Chosen Solution

This is the site and there is a password reset option. see screenshot https://epson.com/oidc/login?client_id=b2c-us&ui_locales=en&select_registration=true

BTINAZ
BTINAZ Question owner
more options

Thank you for your assistance. I haven't had time to deal with your other responses to my issues but I am grateful for your help.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.