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Emails with html content

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Firefox no longer opens up an html page when the link is in the email. The link can be opened manually. I have received email notifications that my email program does not handle html content emails. This started a couple of weeks or a month or so ago. I suspected Thunderbird was the problem so I removed it and installed the latest version. No change everything the same. So is the problem in Firefox ? As I installed Firfox with Ubuntu I need to wait on Ubuntu to fix the problem. If I delete Firefox and install directly will I lose all my links etc ? de Barry [email removed]@bigpond.net.au ps could this be related to the well known Telstra fault in bigpond.net.au services ?

Firefox no longer opens up an html page when the link is in the email. The link can be opened manually. I have received email notifications that my email program does not handle html content emails. This started a couple of weeks or a month or so ago. I suspected Thunderbird was the problem so I removed it and installed the latest version. No change everything the same. So is the problem in Firefox ? As I installed Firfox with Ubuntu I need to wait on Ubuntu to fix the problem. If I delete Firefox and install directly will I lose all my links etc ? de Barry [email removed]@bigpond.net.au ps could this be related to the well known Telstra fault in bigpond.net.au services ?

Modified by Denys

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Hi Barry, to get a clearer picture of where this is breaking down:

(1) You view a message in Thunderbird (2) You click a link in the message (3) Firefox comes to the front and tries to load the URL - you can verify from the address bar that it is the address from the message (4) Something goes wrong - need more details on this, like connection error message, blank page, time out message, etc.

Is that right and can you get a little more detailed on what you see happening in Firefox? Or is (3) not happening, the click seems to be ignored?

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