Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access google.ca

  • 8 replies
  • 0 have this problem
  • 51 views
  • Last reply by Ham

more options

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com

I'm trying to have Google.ca as my homepage, but Firefox won't let me. It keep reverting back to Google.com Please help. Claude Hamel [edited] @gmail.com

Modified by James (On Leave)

All Replies (8)

more options

Can you show what you're doing? Works for me. see screenshot What OS? If windows, home or pro and what security software are you running besides MS Defender? What version of Firefox?

Helpful?

more options

Windows 7 Pro 64bit, using Avast anti-virus, using the latest Firefox available version for Windows 7 Pro.


/Claude

Helpful?

more options

Can post a similar screenshot showing your homepage settings? What happens when you try to go to Google.ca in Firefox? What happens in other browsers?

Modified by jonzn4SUSE

Helpful?

more options

As requested. As soon as I type Google.ca for my homepage, it changes back to google.com right away. Only Firefox is compatible with Windows 7 so I can't try other browsers. And it worked before I encountered this problem just before I wrote to you regarding this problem. I do not believe I changed anything in Forefox to cause this.

/Claude

Helpful?

more options

Are you by chance using a proxy or a VPN connection with Firefox?

Helpful?

more options

Avast premium seciruty, no VPN, no proxy

Helpful?

more options

Can you disable Avast, reboot, and try again. You can also boot windows to safe mode with networking and try. Who are you using for DNS?

Helpful?

more options

Before I try safe mode, not sure what you mean by DNS? Is that in the Firefox settings?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.