Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Update

  • 7 replies
  • 1 has this problem
  • 18 views
  • Last reply by Dave A

more options

I am currently running Thunderbird 137.0.2 (64-bit) and I don't get an automatic prompt for updates and haven't been getting them since I updated to Supernova and now Nebula.

I have the settings set to Check for updates, but let me choose whether to install them, which is the setting I have always had and I used to get automatic prompts for updates with a window opening to show the details of the update as I get in Firefox.

Can someone tell me how to get these automatic updates back.

I have attached a screenshot of the update window.

Thanks.

I am currently running Thunderbird 137.0.2 (64-bit) and I don't get an automatic prompt for updates and haven't been getting them since I updated to Supernova and now Nebula. I have the settings set to Check for updates, but let me choose whether to install them, which is the setting I have always had and I used to get automatic prompts for updates with a window opening to show the details of the update as I get in Firefox. Can someone tell me how to get these automatic updates back. I have attached a screenshot of the update window. Thanks.
Attached screenshots

All Replies (7)

more options

If you change the setting to not offer the prompt, do you get the notice?

What is your OS?

Helpful?

more options

Wayne Mery said

If you change the setting to not offer the prompt, do you get the notice? What is your OS?

I don't see a setting to not offer the prompt!

Windows 10

Helpful?

more options

I get the prompt, but only when I click help>about. Is there another one?

Helpful?

more options

david said

I get the prompt, but only when I click help>about. Is there another one?

You're getting the same problem as me because Thunderbird always gave an automated prompt just as Firefox does, without having to click help>about, until we upgraded to the newer versions when the automated prompting disappeared!

Helpful?

more options

(In this screen shot)

The second option, currently enabled, should give a prompt. The first option, should not give you a choice.

Helpful?

more options

Wayne Mery said

(In this screen shot) The second option, currently enabled, should give a prompt. The first option, should not give you a choice.

That's what I thought as I have always got this send option enabled in Firefox and Thunderbird but it's only Thunderbird that doesn't give a prompt!

Helpful?

more options

Does anyone know if this is a bug that has been reported on Bugzilla?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.